Initiating Manual Firmware Update

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An existing PC connection configured correctly in COMfortel Set to a PC interface on the PBX or another connected system telephone

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Knowledge of the required PIN

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The firmware file (*.rom) saved on the hard drive

Note: You find the required firmware file on the Internet (Auerswald: www.auerswald.de/service, FONtevo: support.fontevo.com).

Open the menu Service > Write firmware into the telephone....

A file selection dialogue opens.

Select the firmware file (*.rom) you want and click Open (this text is dependent on the operating system used).

The Connection routes dialogue with the devices connected via the interface configured above opens.

Select the telephone on which you want to save the firmware and click OK.

The PIN entry dialogue opens.

Note: For operation on the PBXs COMpact 3000 analogue/ISDN/VoIP, COMpact 5010 VoIP, COMpact 5020 VoIP, COMpact 4000, COMpact 5000/R, COMpact 5200/R, COMpact 5500R and COMmander 6000/R/RX access to the telephone is only possible via the 6-digit PIN assigned in the PBX. You need to first select which PIN you want to enter based on the authority level: the Admin PIN, one of the subadmin PINs or the user PIN that belongs to the telephone.

Enter the associated PIN and click OK.

The firmware is saved on the telephone. This may take a while.

Further steps:

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In order to use the new features after a firmware update you usually require a new version of the configuration software COMfortel Set as well as a new version of the Advanced Information. You can find both on the Internet (Auerswald: www.auerswald.de/service, FONtevo: support.fontevo.com).

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In order to use the new features after a firmware update of the telephone, an update of the PBX firmware is often necessary (see Advanced Information of the PBX).