Options for Transferring a Call

Telephoning > Transferring > Options for Transferring a Call

During an existing call, the following options are available for transferring a call:

In order to transfer a call, first initiate a query call, announce the call and then connect both communication partners.

Transfer without Announcement

If you want to transfer an external communication partner to another internal subscriber, you do not have to wait until the subscriber being called via the query call accepts the call; you can hang up the receiver while this call is being made. The internal subscriber will continue to be called.

Placing the Communication Partner in the Waiting Loop

If the internal subscriber to which you want to transfer an communication partner is busy, you can place the communication partner in the waiting loop of this subscriber.

Note: If, for example, you have accepted a call signalled by call waiting and have therefore established a query call, you can place this call in the waiting loop in the same manner. The communication partner to be transferred must be the active communication partner.

Calling a Third Internal Subscriber and Transferring to an Active Communication Partner

Assuming that you have gained an additional communication partner from a call, for example, from accepting a call signalled by call waiting, and this second communication partner would like to now be transferred to somebody else. You can now initiate a third call that connects the second and third communication partners with each other and then continue telephoning with your first communication partner.

COMfortel 1200 - Firmware V2.2 - COMfortel Set V3.16 - Advanced Information V07 02/2019