Configuring the Hotel Function

Important: Only available for operation on the PBXs COMpact 4410 USB, COMpact 5020 VoIP, COMpact 5000/R, COMpact 5200/R, COMpact 5500R and COMmander 6000/R/RX.

The hotel function is configured as described in the following.

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For operation on the PBXs COMpact 5020 VoIP, COMpact 5000/R, COMpact 5200/R, COMpact 5500R and COMmander 6000/R/RX: Use the configuration manager on the PBX to activate the hotel function.

Important: Activating is done with an unblocking code that you can acquire from the Auerswald/FONtevo online shop. For operation on the PBXs COMmander 6000/R/RX, the number of available hotel telephones (reception and room telephones) must be activated. For operation on the PBX COMpact 5000/R, COMpact 5200/R, COMpact 5500R and COMpact 5020 VoIP the hotel function only needs to be activated once.

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Use the configuration manager or configuration software on the PBX to select the telephones that are to be used as reception or room telephones.

Note:

It is not possible to use the system telephone as a waiting field reception and as a reception telephone at the same time.

For operation on the PBX COMpact 4410 USB, a max. of 1 hotel reception telephone is possible.

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Use the configuration manager or the configuration software on the PBX to configure the print function.

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On each hotel reception telephone, assign a hotel room key each for each hotel room telephone to be managed.

Note:

If a check-in or check-out operation is in progress, the hotel reception telephone is not accessible for incoming calls during this period of time. It is recommended to configure call forwarding on busy for cases like this.

Note that the option of entering internal calls into the caller list must be activated if the hotel reception telephone should inform hotel guests of why their calls could not go through.

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Assign a hotel room key on each room telephone for call charge queries and for setting up wake-up times.

Note: In order to avoid misunderstandings when querying call charges, the value configured in COMfortel Set for the cost per call unit must correspond with the value configured in the PBX.