Functions > Text before Answering > Variants for Text before Answering
Variants for Text before Answering
Text before answering for group
Important: Only available for operation on the PBXs COMpact 5010 VoIP, COMpact 5020 VoIP, COMpact 4000, COMpact 5000/R, COMpact 5200/R, COMpact 5500R and COMmander 6000/R/RX.
Note: With some PBXs the function is limited to external callers (see Advanced Information of the PBX).
 
Switching the text before answering function on is done separately for each group.
There are two types possible:
•
Text before answering on busy
The caller hears the announcement for text before answering only if all of the group members are busy. After this, the caller is automatically connected to the corresponding queue.
•
Text before answering always
The caller hears the announcement independent of whether the group members are being called or are busy. If all of the group members are busy, the caller is automatically connected to the corresponding queue.
Text before answering for external number
Important: Only available for operation on the PBX COMpact 4410 USB.
Switching the text before answering function on is done separately for each external number.
COMfortel 1600 - Firmware V2.2 - COMfortel Set V3.16 - Advanced Information V10 02/2019