Initiating Callback on No Response

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For external calls: The given technical requirements for a callback on no response (for instance, not all network providers provide callback on a Point-to-Point connection)

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For external calls: the service attribute CCNR (Callback on no response) enabled with the network provider

If no one answers on the connection you are calling, proceed as described in the following.

Select recall.

Tap on

If callback is configured, you receive the message recall activated.

Hang up the receiver.

Note: When operated on the PBXs COMpact 3000 analogue/ISDN/VoIP, COMpact 5010 VoIP, COMpact 5020 VoIP, COMpact 4000, COMpact 5000/R, COMpact 5200/R, COMpact 5500R and COMmander 6000/R/RX: If you want to delete the callback, tap on

in the redial list.

As soon as the connection is used, the public exchange/PBX calls you for period of 30 seconds (or only 15 seconds for external callback).

Pick up the receiver to the carry out the callback.

Note:

If you do not pick up the receiver within the 30 seconds (or 15 seconds) during which the public exchange/PBX calls you, the callback instruction is deleted.

If you want to cancel the callback, select reject.

A callback on an external subscriber is tried up to 45 minutes by the public exchange. If the called person did not finish his call until then, the callback will be deleted automatically.

If you pick up the receiver, the subscriber is called.