Settings Telephone Account

Proceed as follows:

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Using the telephone (page

> Settings > Accounts)

Account settings

Use

The PBX can use this account for external calls.

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At least one provider/PBX profile has already been set up

Note: Some providers/PBXs are already pre-configured in the factory settings. In total you can configure up to 10 providers/PBXs.

Select the provider/PBX.

System telephone

Note: If the telephone is used as a system telephone for an account, all the PINs and passwords, and also the prefixes entered for this account are overwritten by the PBX.

Telephone is system telephone at the account. The telephone can be used as a system telephone on no more than one account and control the following functions on the PBX:

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External line transfer

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Boss/secretary function

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Targeted exchange line access

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Group

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Group function off

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Configuration Switchover

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Relay

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Call forwarding for external subscribers

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Announcement before answering for group

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Door function

To operate this as a system telephone, you require one of the following PBXs:

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To support the system telephone, the PBX needs at least the following firmware versions:

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COMpact 5010 VoIP, COMpact 5020 VoIP: 4.2E

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COMpact 5000/5200/5500/R: 6.2A

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COMmander 6000/R/RX: 6.0C

Take over the default account from the PBX

Note:

To use a different account than the default account for a single call, pick up the receiver or press the

hook key. Tap on the VoIP account field in the dial window and select the account from the list.

The adoption of the default account from the PBX is possible as of firmware 6.6 (PBX) and 2.4 (VoIP telephones).

The telephone sets the account for the direct exchange line as default account.

Username

Requirements:

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Knowledge of the internal number for the telephone entered in the PBX configuration, or the user name assigned by the VoIP provider

Enter username (username of the VoIP provider or, if the telephone is connected to the PBX, the internal number (MSN) that is entered in the configuration of the PBX).

Password

Requirements:

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Knowledge of the password entered in the PBX configuration, or assigned by the VoIP provider

Enter password (password from the VoIP provider, or, if the telephone is connected to the PBX, the password that is entered in the configuration of the PBX). If no password was entered in the PBX, no entry must be made.

Authentication ID

The authentication ID (authentication identification) is assigned by some VoIP providers when you configure an account. You need this ID to access the account.

Requirements:

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Knowledge of the Authentication ID assigned by the VoIP provider, if required

Enter authentication ID. If the VoIP provider did not assign an authentication ID, or the telephone is connected directly to the PBX, no entry must be made.

Country and area code

Area code

Country

Country code

Requirements:

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Use as system telephone disabled

Note: The country and area code of this account are replaced by the prefixes stored in the PBX as soon as the use of this telephone as a system telephone on a PBX is enabled.

Enter area code and select the country of the PBX location or enter the VoIP number assigned by the provider. The country code can be entered directly in the Country code field (with 00, and a maximum of six digits). However, this entry is overwritten as soon as a different country is selected.

Connection type

Note: If you select the SIP trunking connection type, you must then enter a DDI main number.

Standard connection: Corresponds to a PTMP connection with several internal numbers (MSNs).

SIP trunking: It is the same as a PTP connection with Direct Dial In option. The VoIP provider assigns a main number with Direct Dial In (DDI), e. g. 92 00 - 0.

DDI main number

The DDI (Direct Dial In) is the extension number for dialling directly to a specific subscriber on a telephone system. Example: In the number 0 53 06 / 92 00 - 700, 700 is the Direct Dial In number (DDI) for the Auerswald info-line.

Requirements:

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Set connection type SIP trunking (Settings > Accounts > Account settings)

Enter the DDI main number (e. g. 92 00) without area code assigned by the VoIP provider.

Note: If you assigned a DDI main number, in the Configuration Manager under Settings > Accounts > Configure > Numbers > Configure, you must also enter the DDI number for the telephone in the entry filed Number and select DDI (Direct Dial In) in the list field Subscriber number type. The DDIs are assigned by the provider.

BLF resource list subscription

BLF (Resource List Subscription) is a SIP function. For every VoIP account that has Direct Dial In numbers (DDI numbers), a Resource List Subscription can be created which monitors the engaged status of other extensions with DDI numbers.

Requirements:

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Knowledge of the VoIP provider's subscription URI

Important: The BLF resource list subscription function (BLF according to RFC 4662) is currently not available on PBXs.

The busy status will be displayed via the corresponding speed dialling key. An additional entry must be made:

User part of subscription URI

Enter user part of subscription URI. You will receive the subscription URI from your VoIP provider. The user part is the character string in front of the @ character.

InterCom permission (SIP account)

InterCom enables an announcement to another telephone or to a telephone of a group without anyone actively accepting the call. If the InterCom destination is a single telephone, the microphone can, additionally to the loudspeaker, be switched on (InterCom hands-free) so that the caller can speak to a person at the InterCom destination.

Requirements:

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The telephone is not a system telephone on the PBX

InterCom announcement or InterCom hands-free calling can be performed at the corresponding InterCom destination.

InterCom type (SIP account)

Requirements:

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The telephone is not a system telephone on the PBX

Announcement: The caller's system telephone can be programmed to switch on the microphone in addition to the loudspeaker (hands-free) so that a person nearby can speak with the caller using this intercom system

Hands-free calling: Enables an announcement to system telephones (one telephone or group) from any internal telephone without someone having to actively receive a call (for example, in a doctor's office)

NUMBERS

Multiple subscriber number (MSN)/Direct Dial In (DDI) > Configure

NEW NUMBER

A new number will be added to the account.

Name

Enter a phone number name.

Number

Enter the phone number without area codes or the user part of the SIP URI. The user part is the character string in front of the @ character.

Standard connection: internal number (MSN)

SIP trunking: DDI or MSN

Default subscriber number

Subscriber number is used as default for outgoing calls.

Subscriber number type

(only active if SIP trunking has been selected.)

DDI (Direct Dial In): Direct dialling to the DDI main number

MSN (subscriber number): multiple subscriber number took on from an ISDN to a VoIP connection

Ringtone

Slect the ringtone.

Call acceptance rule answering machine

Requirements:

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Activated answering machine

The account uses own call acceptance rules for calls via the corresponding phone number.

Note: Call acceptance rules for anonymous calls and contacts still have a higher priority.

The account uses the call acceptance rules configured for the answering machine.

Call acceptance

Announcement and recording: At the end, the caller hears the selected announcement and can then leave a message on the answering machine.

Announcement only: At the end, the caller hears the selected announcement; however, they cannot leave a message on the answering machine.

No call acceptance: The call from this caller is not accepted by the answering machine. If remote access is enable, this option has no effect.

Announcement

Default announcement: A default announcement is used.

Own announcement: An own-recorded announcement is used.

VOICE MAILBOXES

New

Important: The voice mailbox (SIP account) is only available on the PBXs COMpact 4000, COMpact 5000/R, COMpact 5200/R, COMpact 5500R and COMmander 6000/R/RX (PBX firmware version 6.4A or later).

To use the voice mailbox functions of a standard VoIP account, the specified settings from the VoIP provider must be made:

Voice mailbox name

Enter the name.

Voice mailbox number

Enter voice mailbox number.

Note: Each status message is assigned a phone number to enable you to identify the associated voice mailbox. You must enter the a phone number to ensure that the status message is uniquely assigned to a single voice mailbox. This phone number does not have to match the phone number you use to listen to messages.

Number for retrieving voice messages

Enter the number for fetching messages

Note: This phone number is used to fetch messages, by pressing the message key and, if required, a function key to which the MWI function is assigned. If you do not enter a phone number for fetching messages, the mailbox's number is used instead.

Explicit Message Waiting Indication subscription

MWI (Message Waiting Indication) is a SIP function which allows to signal the presence of new voice and fax messages on internal VoIP end devices. Signalling is possible for all voice mail and fax boxes for which the subscriber in question is entered as user.

The status of the voice mailbox will be monitored and signalled via the message key LEDs.

Note: Some VoIP providers do not send status messages until they have been explicitly requested by the telephone. Disable this option if the VoIP provider sends status messages without you having to request them.

MWI subscription number

Enter MWI subscription number.

Personal voice mailbox

Mailbox is used as personal mailbox for this account.

Note: If a VoIP account has several voice mailboxes, the LEDs on the message key always display the status of all the configured voice mailboxes. It is not possible to switch on the display just for one particular voice mailbox on a VoIP account. In this case use the "Personal voice mailbox" function to display the status of a particular voice mailbox in the status line.