Service and Maintenance > Service Data > Recording the Network Data Stream
Recording the Network Data Stream
To log the Ethernet data stream you can record a network log in PCAP format. This log file can be evaluated (e.g. with Wireshark/Ethereal), to find out the cause of any errors that may have occurred.
The recorded network data stream can include the following components:
•
Data streams from other computers in the network
•
Connection data sets containing the destination, source, and time information for a telecommunication connection
•
The spoken word of both ends of a telecommunication connection
•
Telephone configuration data, along with the corresponding PINs and passwords
Important:
Before the recording, every subscriber on the telecommunication connection must be informed that these data will be recorded and must also be informed who will use the received data
If you want to provide the recorded data your specialized dealer or the manufacturer for error analysis, you must make sure that the legal requirements are fulfilled.
 
 
Proceed as follows:
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Using the Configuration Manager
 
Requirements:
•
Pop-up blocker which is disabled in the browser or a defined exception rule
 
1.
Click Information > Network data stream.
2.
In the entry field, tap Ok to accept the legal terms and conditions.
3.
Click Start trace.
This starts recording the network log.
4.
To stop recording the network log, click Stop trace.
5.
Click Save (this text depends on which browser you are using).
6.
Click OK.
The backup file is saved in the folder configured for downloads on the PC.
 
Further steps:
•
The technical departments (Service and Development) can use this file to perform debugging.
COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information V09 03/2024