Local Answering Machine > Call Acceptance and Announcement Assignment > Detailed Information about Call Acceptance and Announcement Assignment

Detailed Information about Call Acceptance and Announcement Assignment
Simultaneous call acceptance during a call
Important: Only available for operation on the PBXs COMpact 4000, COMpact 5000/R, COMpact 5200/R, COMpact 5500R und COMmander 6000/R/RX.
While another telephone is on a call at the same port, neither a waiting call nor simultaneous call acceptance on the answering machine is possible. When the function waiting call is enabled, the PBX reserves the second call channel of the internal S0 port - as long as it is available. At this particular time, a second telephone at the same port cannot initiate a call, accept an incoming call and pick up a call.
The second call is treated according to the configured call acceptance. When the function waiting call for the telephone is enabled, the call is signalled as waiting during the configured call acceptance time.
Call Type
The call type acceptance can be configured depending on the call type.
Anonymous calls (caller transmits no phone number)
From contact (caller transmits a phone number contained in the telephone book)
External calls (caller is an external subscriber)
Internal calls (caller is an internal subscriber)
Door calls (caller is any door terminal)
The sequence displayed corresponds to the sequence that is applied in the settings. Applicable call types, for which no settings (Next rule) are configured, are ignored with incoming calls. Instead, the next applicable call type is applied. If no setting is made for any of the applicable call types, the settings of the call type Other calls are used.
The following example illustrates taking the settings into account:
Initial situation
Different settings have been made regarding call acceptance and announcement for external calls (call type C) and internal calls (call type D) as well as for anonymous calls (call type A).
No settings have been made for calls from a contact (B), door calls (E) and other calls (F).
Call 1
Properties of call 1:
Sequence for call 1:
The call type A applies due to the existing phone number display.
For the first applicable call type B, no setting are present.
Call 2
Properties of call 2:
Sequence for call 2:
The call types A to D are not taken into account for door calls.
The existing setting for call type other calls F is used, in this case the default setting Announcement and recording with the default announcement STANDARD.WAV.

COMfortel 1400 - Firmware V2.2 - COMfortel Set V3.16 - Advanced Information V07 02/2019