Settings > Menu and Function Keys > Accessibility of Second Key Level

Accessibility of Second Key Level
The programmable function keys can each be defined twice (on two levels). Here, you configure how the second level of the function keys should be operated. The variant Second level via shift key is always enabled. If you want to use this, you must define one of your function keys with the shift function. The variant Second level via double-click (300 ms) can be disabled if it is not needed.
 
Proceed as follows:
Using COMfortel Set (page Settings/functions > User settings, check box Second-level function via double keypress)
Using the telephone (menu functions > user settings > keys 2nd level)

COMfortel 1400 - Firmware V2.2 - COMfortel Set V3.16 - Advanced Information V07 02/2019