Performing Check-out on Hotel Reception Telephone

When checkout is performed, it is also possible to print out a final invoice. The printout contains an itemised list of calls made between the times the guest checked in and when he checked out. The invoice total corresponds with the call charge counter displayed by selecting call charges.

Proceed as follows:

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Using the telephone

Requirements:

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A function key configured for hotel rooms

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Successful Check-in

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For printout of the final invoice: printer connected to the PBX

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For printout of the final invoice: print option enabled in the PBX

Press a function key configured for a hotel room twice.

Note: If the room data is being accessed by another hotel reception telephone or even by the hotel room telephone itself, you will be notified that the data is already in process.

Select check out.

If no call charges have accumulated, check-out is completed.

If call charges have accumulated and the printer is connected, you are asked whether you want a printout of the final invoice.

Confirm with OK to initiate a printout.

The call charges accumulated during the stay are printed.

Note: If you Tap on

instead, check-out is completed at the end.

Confirm with OK to accept the printout and to complete the check-out procedure.

Note: If the printout is not correct, tap on

and then select repeat print-out.

After completing check-out, all of the room data including telephone book, caller, call and redial lists as well as the volume of the ringer is reset. Any scheduled calls configured, the call charge counter and also any call data is deleted.

Note:

The PBX has a call data memory in which call data records are saved and protected from power outages. If the capacity of the memory has been exceeded and has been overwritten by, for instance, calls made by a long-term guest, a note is made on the invoice that the itemised call list is not complete. The total of the call charges indicated on the invoice is taken from the call charge counter which keeps track of the charge independent of the call data.

If the recording of data associated with a particular call type is disabled in order to save called data recording space, these calls are missing from the itemised list of individual calls on the telephone invoice. The total of the call charges indicated on the invoice is taken from the call charge counter which keeps track of the charges independent of the call data.

Cancelling a Check-out or Print Job

Proceed as follows:

•

Using the telephone

If you have accidentally selected the check out procedure or problems with the printer are preventing a correct printout, there are several options for cancelling the operation.

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Press the home key. The operation is cancelled and the room remains in the check-in state.

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When the question print-out OK? appears, Tap on

and select cancel print-out. The operation is cancelled and the room remains in the check-in state.

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Do not press any key when the question print-out OK? appears. After three minutes, the operation is cancelled and the room remains in the check-in state.