Telephoning > Query Calls > Initiating a Query Call

Initiating a Query Call
During a call, proceed as described in the following.
Select query/transfer and confirm with OK.
You will hear the internal dial tone. Your current communication partner is kept on hold on the PBX and is listening to hold music.
Important: If you must prefix e.g. an exchange line access number when entering/selecting a phone number, depends on the exchange line request (automatic, direct exchange line telephone, internal telephone) that was configured in the PBX (see Advanced Information of the PBX). Exception: With the PBXs COMpact 2206 USB and COMpact 4410 USB in any case external numbers are entered with a leading exchange line access number.
The subscriber is called.
If the phone number of the query call subscriber is located in the telephone book of the telephone, you can initiate a query call by dialling directly out of the telephone book (also without previously selecting query/transfer).
If the phone number of the query call subscriber is saved on one of the programmable function keys (speed dialling key), you can initiate the query call by simply pressing this key (without previously selecting query/transfer).

COMfortel 1400 - Firmware V2.2 - COMfortel Set V3.16 - Advanced Information V07 02/2019