Telephoning > Transferring > Placing Communication Partner in Waiting Loop

Placing Communication Partner in Waiting Loop
Requirements:
Note: With some PBXs the function is limited to external callers (see Advanced Information of the PBX).
 
If the internal telephone to which you are trying to transfer a call is busy, proceed as described in the following.
1.
Select waiting loop and confirm with OK.
2.
The communication partner continues to listen to hold music.
As soon as the internal subscriber hangs up the receiver, this communication partner is called. Once he accepts the call, he is connected with the subscriber in the waiting loop.
Note:
If the internal subscriber does not answer the call within 60 seconds, or the line remains busy during the three minute waiting time, the call will be transferred back to you.
If you pick up the receiver, you will be reconnected with the communication partner. You can then place him in the waiting loop again. If you do not pick up the call within 60 seconds, the connection is disconnected completely (for example, if your line was busy even for a short time).
 

COMfortel 1400 - Firmware V2.2 - COMfortel Set V3.16 - Advanced Information V07 02/2019