Settings Configuration Manager Answering Machine

Proceed as follows:

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Using the Configuration Manager (page Paramètres > COMfortel > Répondeur)

Answering machine app

Lecture automatique

New messages will be played back automatically after opening the answering machine list.

Information d’appel

Date and time are played bacl before the message.

Tonalité de séparation

A separator tone is played back between messages.

Answering machine

RÉP. Disponibilité

Calls will be accepted according to the configured call acceptance.

Mode haut-parleur

Mode haut-parleur désactivé: Switches listening-in off.

Mode haut-parleur avec annonce: Switches listening-in on. The telephone's loudspeaker is already switched on when the announcement is played.

Mode haut-parleur sans annonce: Switches listening-in on. The telephone's loudspeaker is disabled when the announcement is played.

Enregistrement automatique de l’appel

Notes:

Before you record a call you must always have the agreement of the call partner. If you record the call without the knowledge of the call partner, you make yourself liable to prosecution (breach of confidentiality of the spoken word). For data protection reasons, the call partner should be informed via an announcement that the call is being recorded.

Recordings whose recording time is shorter than 1 second are not saved.

Automatic call recording ends immediately when a query call has begun.

Every call will be recorded automatically.

Call recording must be started manually.

Annonce avant enregistrement de l’appel

Note: Before you record a call you must always have the agreement of the call partner. If you record the call without the knowledge of the call partner, you make yourself liable to prosecution (breach of confidentiality of the spoken word).

The selected announcement will be played back prior to call recording.

Annonce

Select the announcement prior to call recording from the previously configured announcements.

Interrogation à distance

Remote access is used to access and operate the answering machine from another internal telephone or from an external telephone.

With the konwlegde of the PIN which was configured for this, a remote access can be performed from a distant telephone.

Commande de l’interrogation à distance

(only COMfortel 3600 IP)

Note: Remote access via voice control is only possible in German.

Commande vocale et codes DTMF: Remote access will be performed via voice control and DTMF codes.

Uniquement codes DTMF: Remote access will be performed via DTMF codes.

Code PIN d’interrogation à distance

Requirements:

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The telephone is not a system telephone on the PBX

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Remote access is enabled

Important: When operating as a system telephone on the PBX, the PBX specifies the remote access PIN. The remote access PIN matches the user PIN entered on the PBX.

Freely selectable 6 digit PIN. Allowed are digits (0-9) and special characters (*,#).

Numéro de téléphone d’interrogation rapide

The caller who transmits this quick remote access number when they make a call can, if quick access is configured, access all the recordings saved on the answering machine without having to enter their remote access PIN.

Requirements:

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Remote access is enabled

Important:

Enter phone numbers exactly as when dialling, for example, always enter external numbers with a leading exchange line access number. (Exception: selected account exchange line).

Enter up to two quick remote access numbers. The following setting must also be made:

Compte numéro de téléphone d’interrogation rapide 1

Select the account.

Call acceptance

Call acceptance and the announcement assignment can be configured on a call-specific basis. The call acceptance rules determine which rules apply for which call type.

Temps avant réponse aux appels (1...99 secondes)

Indicates after how many seconds the answering machine accepts a call.

Appels de groupe

Calls for groups in which the telephone is a member, are also accepted.

Recording time (1...99 minutes, 99- > unlimited)

Note: Recordings whose recording time is shorter than 1 second are not saved.

Enter the maximum recording time. Provided that the caller does not hang up before, the answering machine will end the recording automatically after the entered time. If 99 has been entered, the recording time is unlimited.

Durées d’enregistrement pour appels de l’interphone (1...99 minutes)

Note: The recording of the door call cannot actively be ended. Therefore, every recording lasts as long as it has been defined here.

Indicates after how many minutes the answering machine ends a recording by itself.

Règles de réponse aux appels

The call type acceptance can be configured depending on the call type. The system distinguishes between the following call types:

Appels anonymes Does not transfer a phone number.

Du contact Caller transmits a phone number that is present in the telephone book.

Appels externes Caller is an external subscriber.

Appels internes Caller is an internal subscriber.

Appels de l’interphone Caller is any door terminal.

Tous les appels

The sequence displayed above corresponds to the sequence that is taken into account in the settings. Relevant call types, for which call acceptance has not been configured, are ignored when there is an incoming call. Instead, the system searches for the next applicable call type. If no setting has been made for any of the relevant call types, the settings for the call type Tous les appels are used.

Appels anonymes

Du contact

Appels externes

Appels internes

Appels de l’interphone

Tous les appels

Call acceptance rule for this call type is enabled. Additional settings must be made:

Note: For the call acceptance rule Du contact the further settings must be made in the contacts.

Réponse aux appels

Annonce et enregistrement: At the end, the caller hears the selected announcement and can then leave a message on the answering machine.

Annonce uniquement: At the end, the caller hears the selected announcement; however, they cannot leave a message on the answering machine.

Aucune réponse aux appels: The call from this caller is not accepted by the answering machine.. If remote access is enable, this option has no effect.

Annonce

Select the announcement.

The following call types are generally not taken by the answering machine:

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•

•

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The answering machine cannot differentiate between scheduled calls, fallback subscribers, or unsuccessful attempts to connect calls, and normal internal calls, and so it takes all these calls.

E-mail notification

Notification du courrier électronique

Requirements:

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A set up e-mail account (see chapter Local Answering Machine > Settings Configuration Manager E-Mail Answering Machine)

Note: In the Configuration Manager under Paramètres > COMfortel > Courrier électronique > Internationalisation, you can set the language of the e-mails and customise a user-defined linguistic template for e-mails to suit your requirements.

The answering machine sends a notification to the e-mail address, that was configured in the telephone, when new message are present.

Joindre le message en pièce jointe

New messages are attached to e-mail notifications in *.wav format and then sent.

Marquer le message envoyé comme lu

If the messages have been sent successfully, they will be marked as read.

Announcement

Langue

Note: Not available languages can also be uploaded in .fs format via the Configuration Manager.

Select the language in which the announcement is to be played.

Note: The phone language can also be provisioned (see www.auerswald.de/service under Developer).

Importing language file from data storage device (PC)

Importer un fichier linguistique