Detailed Information About Group Functions (Call Types)

If a group (subgroup) has been configured in the PBX as a member of a group (main group), and a subscriber is a member of both of these groups simultaneously, that subscriber will be handled only as a member of the main group, during a call.

Subgroups (i.e. groups that have been configured in the PBX as members of other groups) are "permanently logged in as incoming" and "permanently logged in as outgoing" in the associated main group.

There are three different ways to log in:

Incoming:

When logging into a group as "incoming", the subscriber will then be in that group's call distribution for internal, external, and door calls.

Outgoing:

When logging into a group as "outgoing", the subscriber acquires a number of characteristics/access rights from the group. These replace the subscriber's own characteristics/access rights as an individual subscriber for outgoing work-related calls. A subscriber can be logged in to a single group as "outgoing" even if the subscriber is a member of more than one group.

Note: If a subscriber logs into different groups as "outgoing" one after the other, the subscriber will only remain logged in as "outgoing" in the group that they last logged into.

Incoming and outgoing

When logging into a group as "incoming and outgoing", the subscriber is then in the call distribution of that group for internal, exchange line and door calls and also acquires a number of additional characteristics/permissions from the group. These replace the subscriber's own characteristics/permissions as an individual subscriber for outgoing work-related calls.

Note: If a subscriber logs in to more than one group as "incoming and outgoing", the subscriber will only remain logged in as "incoming and outgoing" in the group that the subscriber last logged into. In all other groups, the subscriber is then only "logged in as incoming".