Telephoning > Outgoing Calls > Initiating Callback when Line is Busy

Initiating Callback when Line is Busy
Requirements:
 
If the connection you are calling is busy, proceed as follows:
Note: Use the Power Dialling function to retry a busy external connection.
1.
If callback is configured, you will see the message Richiamata attivata.
2.
As soon as the connection is no longer busy, the PBX will attempt to call you for 20 seconds.
3.
Notes:
If you do not pick up the receiver within the 20 seconds that the PBX calls you, the callback instruction will be deleted.
If you want to cancel the callback, tap on .
 
If you pick up the receiver, the subscriber will be called.
Note: A callback will be stored in the PBX for up to 45 minutes. If the called subscriber has not yet finished their call, the callback will be deleted automatically.

COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information V03 12/2020