Procedure when Calling the Boss Telephone

If the boss/secretary function has been switched on, calls to the boss telephone are made as follows:

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All internal and external calls (also call through), as well as door calls and callbacks initiated by the caller, are rerouted to the relevant secretary's telephone. The following types of calls are not rerouted to the secretary's telephone even when the boss/secretary function has been switched on:

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Alarm calls

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InterCom calls (if permitted)

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Wake-up calls

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Callbacks initiated from the boss telephone

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Callbacks after a system software update

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Repeated calls from the boss telephone after an exchange transfer

Important: When the boss/secretary function is switched on, incoming calls are also rerouted to the secretary telephone when the functions do-not-disturb, call restrictor incoming or subscriber call forwarding are enabled on the boss telephone. On the other hand, a call from the secretary telephone to the boss telephone is rerouted if call forwarding is enabled or will give a busy signal if do-not-disturb is enabled.

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The rerouted calls are shown on the display on the boss telephone and can be accepted by pressing the secretary key (pick-up).

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If a rerouted call is picked up on the secretary's telephone, the call can be treated normally. If multiple boss keys have been programmed, the red blinking LED lights up next to the boss key, indicating the boss telephone it is assigned to.

Note: On the secretary's telephone, in addition to the boss key, it is also a good idea to configure a speed dialling key for the phone number of the boss telephone to keep track of whether it is busy or not.

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It is possible to initiate a query call to the boss telephone or to forward a call to the boss telephone by pressing a boss key on the secretary's telephone.

Note: In order to recognise a call that comes from the secretary's telephone, the secretary's number can be entered into the telephone book on the manager telephone and assigned a specific ringtone.