Functions
> Group Function (System Telephone)
Group Function (System Telephone)
In addition to internal subscribers, the PBX can also manage groups. The internal subscribers can become members of any (multiple) group(s). These groups can be used, for example, to group internal subscribers into particular departments or teams (Support, Marketing, Sales).
Membership in a group does not necessarily mean that a subscriber receives calls sent to the group. A subscriber that is logged out is not involved in any group functions. This can be especially important for employees of a support department, who should not be available to customers around the clock, but instead rotate in and out of the hotline.
COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information V05 12/2020
