Options for Transferring a Call

Telephoning > Transferring > Options for Transferring a Call

During a call, the following options are available for transferring a call:

To transfer a call, first initiate a query call, announce the call and connect both call partners.

If you want to transfer an external call partner to another internal subscriber, you do not have to wait until the subscriber being called via the query call accepts the call; you can hang up the receiver while this call is being made. The call to the internal subscriber will continue.

Placing External Call Partner in Waiting Loop

If the internal subscriber to which you want to transfer an external call partner is busy, you can place the external call partner in the waiting loop of this subscriber.

Note: If, for example, you have accepted a call signalled by call waiting and have therefore established a query call, you can place this call in the waiting loop in the same manner. The call partner to be transferred must be the active call partner.

Calling a Third Internal Subscriber and Transferring This Subscriber To an Active Call Partner

This assumes that you have gained an additional call partner from a call, e. g. by accepting a call signalled by call waiting, and this second call partner would now like to be transferred to somebody else. You can now initiate a third call that connects the second and third call partners with each other and then continue telephoning with your first call partner.

COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information V05 12/2020