Performing Remote Access

Voice Mailboxes on the PBX > Voice Mailbox > Performing Remote Access

Performing Remote Access

Remote access is used to access and operate the voice mailbox from an internal telephone or from an external telephone.

Proceed as follows:

•

Using a character string on an external telephone

•

Using a character string on an internal telephone

1.

Call the voice mailbox.

The voice mailbox accepts the call. You hear the configured announcement.

2.

Note: If the querying internal telephone is the owner/user of the voice mailbox, step 3 will be omitted.

3.

Enter the user PIN or the PIN for remote access and press #.

This starts the remote access procedure. You are led through the remote access menu with the help of various announcements.

4.

Execute remote access by entering the following digits.

0 Opens the Help menu.

1 Opens the main menu.

2 Replays new messages.

3 Replays all the messages.

4 Jumps back to the previous message.

5 Repeats the message currently being replayed.

6 Jumps to the next message.

7 Deletes the message currently being replayed.

8 Ends playback.

* 10: Disables the voice mailbox.

* 11: Enables the voice mailbox.

* 20: Enables you to record and change to different announcements.

Note: The default announcement and your announcements are played, if present. The following functions are available whilst your own announcements are being played back:

#: Selects the announcement currently being played as an active announcement.

4: Jumps back to the previous announcement.

5: Repeats the announcement currently being played.

6: Jumps to the next announcement.

7 Selects the announcement that is currently being played, so you can change it or record it. Press # to save your announcement, or * to exit the function.

* 30: Disables message forwarding.

* 31: Enables message forwarding.

* 70: Deletes all messages and voice memos.

* 99: Records a voice memo.

Disconnect: Ends remote access.

Note: By dialling 9 while a message is being replayed, the phone number of the caller will be displayed—provided it has been transferred. By pressing the # key, you can initiate a callback to the caller's number.

COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information V05 12/2020