Voice Mailbox

A voice mailbox can be operated like a local answering machine. Depending on its setting, it records incoming calls and left messages as audio files (*.wav).

A fax box receives incoming telefaxes and stores them as *.pdf files. The maximum length of a telefax is 50 pages.

Voice messages, announcements and telefaxes are not stored in the telephone but in the PBX

The size of a voice mail/fax box and the permission to use it are set by the PBX. A voice mail/fax box can be assigned to an individual subscriber or to a group. In addition, a subscriber can be granted permission for several voice mail/fax boxes.

Important: The voice mailbox function is only available for COMpact 4000, COMpact 5010 VoIP, COMpact 5020 VoIP, COMpact 5000/R, COMpact 5200/R, COMpact 5500R and COMmander 6000/R/RX PBXs.

In some PBXs you will need to install another module (available as an optional extra) to run a voice mail/fax box.

COMmander 6000/R/RX: COMmander VMF module

COMpact 5010 VoIP: COMpact 2VoIP module

COMpact 5020 VoIP: COMpact 2VoIP or 6VoIP module

A voice mail/faxbox that has been set up has priority over a local answering machine, which means a local answering machine does not accept incoming calls if a voice mail/fax box has already been set up for the subscriber.

Requirements:

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Telephone is system telephone on the PBX

•

Voice mailbox has been configured and assigned in the PBX

Proceed as follows for configuration:

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Basic settings (automatic playback, call information, separator tone)

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Using the Configuration Manager (page Settings > COMfortel > Answering machine)

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Using the telephone (page

> Settings > COMfortel > Answering machine)

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Switching automatic operation on/off

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Using the telephone (page

> Functions > VMB automatic mode)

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Switching readiness on/off.

–

Using the telephone (page

> Functions > VMB readiness)

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Switching deputy function on/off.

–

Using the telephone (page

> Functions > VMB deputy)

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Switching message forwarding on/off.

–

Using the telephone (page

> Functions > VMB message fwd.)

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Switching notification via e-mail on/off).

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Using the telephone (page

> Functions > VMB e-mail)

•

Switching remote access on/off.

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Using the telephone (page

> Functions > VMB remote access)