Functions > Call Forwarding > Call Forwarding for Subscribers
Call Forwarding for Subscribers
When subscriber call forwarding is used, internal and external calls to a single telephone can be forwarded to other internal telephones or external connections. As a result, a subscriber or the substitute can take these calls on another telephone.
Subscriber call forwarding ensures that the subscriber in question or the substitute is always available at his own phone number, even if the subscriber cannot take a call on his own telephone.
Important: Subscriber call forwarding does not function for incoming group calls to your telephone. If you want to prevent your telephone from ringing unanswered when calls to the group in which you belong come through, you need to log yourself out of the group or set up group call forwarding.
Note:
If you want to set up subscriber call forwarding on the destination telephone, use the follow-me function.
Subscriber call forwarding is switched on in the telephone. Forwarded calls are saved in the call log. The function is also available for standard VoIP telephones
 
Proceed as follows:
•
Using the telephone (function key or  > Functions > Call fwd. (scr.))
Requirements:
•
For internal destination numbers: Telephone connected to a PBX.
Operation 
•
switch on: Switches on call forwarding for subscribers.
•
switch off: Switches off call forwarding for subscribers (no further action is required).
Forwarding type 
•
unconditional: Switches "Call fwd. unconditional" (unconditional call forwarding) on or off for subscribers
•
on busy: Switches "Call fwd. on busy" (call forwarding on busy) on or off for subscribers.
•
not responding: Switches call forwarding "on no reply" on or off for subscribers.
Notes:
A different destination can be configured for each of the three types of call forwarding.
If "Call fwd. on busy" and "Call fwd. on no reply" are enabled at the same time, both will apply. The call is forwarded to the different, appropriate phone numbers, depending on which situation occurs – the telephone is busy or nobody answers.
If "Call fwd. unconditional" is enabled in addition to the "Call fwd. on busy" and/or "Call fwd. on no reply" options, all calls are forwarded immediately. In this case, the other call type forwarding are overridden, but remain enabled. As soon as "Call fwd. unconditional" is switched off, all the other types of call forwarding that are enabled become effective again.
 
Account 
Select the account for which call forwarding is to be configured.
Forwarding destination 
Enter the forwarding destination either by entering it manually or by selecting a name via tapping on  .
COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information V09 03/2024