Buch1 > Using the Configuration Manager > User data > Call Data > Management Call Data
Management Call Data
Proceed as follows:
•Using the Configuration Manager (User data > Call data > Call data list)
Date and time
Display of the date/time when the call was started.
Duration
Display of the call duration.
LCRNo
Display of the dialled number of the LCR provider, if an external number was dialled via a provider (manual entry or automatic LCR).
External partner
Displays the external phone number of the call partner.
•Dialled calls: Displays the dialled phone number.
•Incoming Calls: Displays the phone number transmitted by the caller (CLIP information; not for unknown phone numbers).
•Wake-up calls: Displays the phone number of the person to be woken up.
*Important: Phone numbers of an incoming VoIP call can only be used for callbacks, if the Evaluation of incoming SIP messages is enabled.
*Note: Private calls do not record the last three digits. An anonymised phone number is displayed (the last three digits are replaced by ***).
The phone number is entered in a blocklist.
Name and phone number of the caller is transferred to the address books.
Online name search: Here, the call record can be extended by the name and it can be checked or updated.
Requirement: Online name search configured and enabled.
Soft call: Phone number is dialled directly.
Requirement: User logged in to the Configuration Manager with Phone book authorisation (business).
Requirements for phone of the D-series: Action URL function enabled in the phone.
Identical token in the PBX and telephone.
External Name
Displays the name of the external call partner if stored under User data > Address books (Users: Address books) or transmitted via CLIP. For VoIP calls, the Display name (Public switched tel. networks > VoIP > Provider > Configure) is displayed if there is no entry in the address book for this VoIP number.
*Note: If there is no External name available, the data record can be updated via the Online name search function.
Scr No.Invoice
Displays the internal subscriber or group number for:
•Outgoing calls (business): Subscriber number of the end device. If the internal subscriber is logged-in to a group, the group number is displayed.
•Private calls:
Initiation with PIN: Internal number
Initiation without PIN: Internal number of the executing end device
•Incoming calls: Internal subscriber or group number dialled by the caller
•Alarm calls: Phone number of this alarm
•Call Through call: External number of the Call Through user
•Door-to-external calls: Phone number of the door terminal
•Wake-up calls: Internal number of the person to be woken up
Scr Name Invoice
Displays the subscriber or group name for:
•Internal subscriber numbers
•Internal group numbers
•Alarm calls
•Call Through users
•Door-to-external calls
Scr no.real
Displays the internal subscriber or group or group number for:
•Outgoing calls (business or private): Internal number is displayed.
•Incoming calls: Internal number of the accepting end device or external number of the accepting external call forwarding destination (unsuccessful calls are not displayed).
•Alarm calls to an internal subscriber: Phone number of the internal end device (alarm calls to external subscribers are not displayed).
•Door-to-external calls: Internal subscriber number who forwarded the call to an external connection (direct calls to external subscribers are not displayed).
Scr Name real
Displays the subscriber or group name for:
•Internal subscriber numbers
•Internal group numbers
•Alarm calls
•Call Through users or external numbers
•Door-to-external calls
Connection no.
Displays the own phone number.
•Outgoing call: Phone number used for forwarding the call to the public exchange
•Incoming call: Phone number dialled by the caller
•Call made via ISDN PTMP connection: MSN
•Call made via ISDN PTP connection: PBX base number + DDI or additional number
•Call made via analogue connection: Analogue number
•VoIP call: VoIP number
Charges
Amount charged for the call
•LCR data
•Data transmitted by the network provider (units are calculated into charges with the price per unit entered under Functions > Call allowance accounts.
*Note: If the charges for the calls are to be recorded, transmission of the call charges must be enabled on the external S0 ports.
*Note: If using an analogue exchange line or a VoIP account for external calls, no charges will be displayed unless charges have been entered via Soft LCR tables and the subscriber uses uses the LCR function.
Direction
Outgoing or incoming call.
Billing Type
business
Business call
private
Private call: External call with private exchange line access
successful
Successful call
unsuccessful
Unsuccessful call
Call Type
The text entered in the print options or the default text for this call type is displayed.
Project (Proj.)
Call charges or times can be billed according to individual projects. Business calls are then initiated with project numbers that are recorded and displayed if the call was successfully transferred.
Standard sorting
The call data is sorted by date and time.
Refresh
The call data list is refreshed.
Delete
Deletes the entries marked in the list.
Delete all
All marked entries in the list will be deleted.
Export
The current data in the table (gesp_dat.csv.gz) can be exported (gespr_dat.csv) for further processing.
*Important: Note the following legal notes before saving the call data.
The call data includes, amongst others, the following legally especially protected components:
•The time of a call
•The phone numbers of the internal and external participants
•The duration of a call
*Note: Before the call data is being saved, all subscribers to the PBX must be informed that these contents will be forwarded and about who will use the data received.
*Note: It is essential to store the data securely and in accordance with legal requirements.
*Note: If you want to make the call data available to your specialised dealer or to the manufacturer for error analysis, you must make sure that the legal requirements are fulfilled.
Print
All entries are printed.