Box settings
Using the Configuration Manager: Devices > Voice mail and fax boxes > Properties
VOICE MAIL AND FAX BOXES
Select the fax box for which the settings are to be made.
Fax ID
Sender name
Fax ID (phone number)
The fax ID is inserted into the top line of a fax during the fax transfer and, thus, permits an exact identification of the sender.
*Note: Recipients of a fax frequently send their responses to the number entered in the header of the fax. Therefore, the number under Fax ID (phone number), should be one of your own extensions/phone numbers with fax acceptance.
Enter a sender name that is to be inserted into the top line of a fax along with the fax ID.
Enter the complete phone number of the own external connection as fax ID. Number in the format +[country prefix][city code][external phone number] (e. g. +495306920094).
Fax transmission
ECM (Error Correction Mode)
Transmission errors occurring during the transmission (e. g. because of faulty lines) will be corrected provided that EMC operation (Error Correction Mode) has also been configured for the opposite end.
*Note: If transmission errors occur very often (e. g. overseas lines of VoIP connections with frequent packet losses), the transmission cannot be carried out since the fax machines involved will cancel the transmission due to an excessive number of transmission repetitions. In such cases, it may be sensible to disable EMC error correction. Without EMC error correction, the transmission errors occurred will be displayed as erroneous dots or lines.
A maximum of 9600 baud
The transmission rate of a fax will be adapted in such a way that a faultless transmission quality will be reached, where possible.
*Note: The PBX supports a maximum transmission rate of 14400 baud. This transmission rate may be too high for specific lines (e. g. overseas lines or VoIP connections) and may lead to transmission interferences. In such cases, it may be sensible to restrict the transmission rate to 9600 baud
Maximum recording capacity
Maximum size of the box
The maximum recording capacity specifies the maximum memory capacity in megabytes (MB) available for the recording of messages of the box.
Enter a value for the recording capacity between 15 and 999 MB. Behind the entry field, it is displayed how much the entered value is in minutes. If no value is entered, the recording capacity is unlimited (maximum memory utilisation).
*Note: Under the following circumstances, the entered value is not available for the box:
There is not enough memory capacity available on the storage media.
The memory capacity on the storage media is utilised by other boxes.
Automatic clean-up
The memory is cleared when a certain fill level is reached.
Perform at xx % memory utilisation
If the maximum number of stored messages or the maximum recording capacity of the box (between 50 to 95 %) is reached, the oldest messages marked as read will be deleted as soon as new messages arrive. Archived messages will not be deleted.
*Note: If the clean-up fails, this information is logged and, if specified, sent as an e-mail.
E-mail transfer
Requirements
Configured outgoing mail server: Administration > E-mail > Outgoing mail server
Outgoing mail server
Default
The e-mails are transferred via the default outgoing mail server.
Name of an outgoing mail server:
The e-mails are transferred via the selected outgoing mail server.
Send e-mail in HTML format
When switched off, e-mails are sent in text format.
Send on incoming message
Attach incoming messages as file
Faxes are provided as *.pdf files.
Mark sent messages as read (recommended)
*Important: If this function is enabled, the voice mail/fax box is automatically cleaned. The automatic clean-up fails if there are too few messages marked as read in the voice mail/fax box (error message: The automatic cleaning of your mailbox has failed). Therefore, the activation of the function is strongly recommended.
Send at memory utilisation
Enter a value between 50 to 90 %. When the amount of memory used exceeds the specified level, this information is sent as an e-mail.
Send in the case of failure of automatic cleanup
If the automatic clean-up fails, an e-mail is sent.
(System e-mail)
Link to the page Administration > System Messages for specifying how the system reacts to system information.
Send after fax transfer
off
Disables e-mail transfer after fax transfer.
in the case of errors
Enables e-mail transfer after failed fax transfer.
always
Enables e-mail transfer after fax transfer.
Attach sent message to file.
language template
Select the language file.
Administration > E-mail > Internationalisation > New: If you have created and selected a user-defined language template, the e-mails are sent with text modules from the selected language template.
Logo
Default logo
The default logo is used.
Name logo
The selected logo is used.
Message recipients
E-mail transfer @Test
The e-mail addresses of up to 10 message recipients can be entered for e-mail transfer. Subsequently, a test e-mail can be sent to check whether the e-mail transfer to the message recipients entered works without fault.
Requirements:
Configured DNS server (under Administration > IP configuration)
Configured outgoing mail server (under Administration > E-mail > Outgoing mail server)
*Note: The PBX enters sent e-mails in a log file (Monitoring > System messages).
*Note: E-mails sent by the PBX may be treated as spam mail by the recipient of the message.