Call Distribution for
Proceed as follows:
• Separately for configurations
• Separately for external connections
• Using the Configuration Manager (page Public switched tel. networks > Call distribution)
CALL DISTRIBUTION FOR
Select the connections to be displayed/configured.
Fallback
The fallback function indicates how the PBX deals with calls which could not be transferred or rejected via call distribution.
Reject
The caller will hear the busy signal.
Fallback settings: The caller will be transferred according to the settings.
• Only Announcement before Answering: The caller hears the Announcement before Answering and then, the connection is interrupted.
• Fallback phone number and no Announcement before Answering: The call will be ringing on the selected internal number.
• Fallback phone number and Announcement before Answering:
-immediately
The call is immediately signaled at the internal number for the fallback. It is, thus, signaled in parallel to the announcement before answering.
-after Announcement before Answering
The call is signalled after the announcement before answering to the internal number for fallback and, thus, in parallel to the call phase.
Delayed fallback after
Requirements:
• Selected fallback number (see fallback)
All calls which have not been answered will be redirected after the configured time.
Note: The fallback time is the addition of the longest waiting time for the Call Forwarding on no reply and the seconds configured in after:. The longest waiting time will be determined by a comparison of the Delay time for CF on no reply in the PBX and the Delay time for CF on no reply.Linear call distribution (external = internal)
Requirements:
• Configured connection type PTP connection
A 1:1 assignment for the extensions is made automatically for internal numbers and external extensions that are matching the extensions block.