Functions, Uses, Concepts > Music on Hold and Announcement
Music on Hold and Announcement
When transferring a call or in the case of a query call, a communication partner waiting in the background hears music on hold from the PBX, perhaps with an announcement played over the music.
Proceed as follows for configuration:
• Configuring the source of the music on hold and the use of the announcement during the music on hold.
-Using the Configuration Manager (page Functions > Music on Hold/announcements > File assignment)
-Using a character string on the internal phone (see Music on Hold and Announcement)
• Managing and assigning audio files for announcement and music on hold.
-Using the Configuration Manager (on the following pages)
-Functions > Music on Hold and Announcements > File management
-Functions > Music on Hold/announcements > File assignment
-Using a character string on the internal phone (see Music on Hold and Announcement)
• Switching music on hold during the ringing period on/off.
-Using the Configuration Manager (on the following pages)
-Functions > Music on Hold/announcements > File assignment
-Functions > Automatic Receptions > Configure