Explanations and Setting Options
For a CTI solution, the PBX can be connected to a local network (CTI server and CTI clients). This requires CTI software, e. g. PBX Call Assist / 2. Alternatively, we recommend the following software manufacturers:
• ESTOS (estos page)
• ilink (ilink page)
The LAN-TAPI provides the TAPI 2.1 interface over the Ethernet port on the PBX.
A Microsoft server then distributes the functionality throughout the network (third party network connection) onto the separate Microsoft computers so that telephony software, e.g., PBX Call Assist / 2 or other TAPI applications can use the TAPI functions. The PBX is addressed by the server over the Ethernet interface. When a user wants to dial from the client PC, the command is forwarded to the server. The server signals this to the PBX which then establishes the connection.
LAN-TAPI supports the following phones connected to the PBX:
• IP and ISDN system phones
• ISDN Telephones
• Analogue phones
• Standard VoIP phones (SIP)
LAN-TAPI supports the following functions:
• Display of the called MSN (multi-company operation)
• Call forwarding (CFU, CFB, CFNR)
• Call deflection (forwarding before call acceptance)
• Transferring calls
• Conference call
• Splitting a call
• Monitoring (status display of the extensions)
• Pick-Up
• Do not disturb
• Blind transfer using ESTOS
Important: The possible functions are dependent on the end devices/applications used.
Note: For controlling a phone of the COMfortel D-series via LAN TAPI, the CTI authorization code is necessary (from firmware version 1.4 of the phone). The code set for each subscriber in the PBX can be adjusted individually.Configuration procedure:
• Making settings for LAN-TAPI.
-Using the Configuration Manager ( Functions > LAN TAPI page)
• Installing TAPI driver (TSP).
• If necessary, change the CTI authorization code for a phone of the COMfortel D-series.
-Using the Configuration Manager ( Subscriber (scr.) > Function overview > Basic settings page)