Buch1 > Functions, Uses, Concepts > Call Forwarding > Call Forwarding for External Numbers
Call Forwarding for External Numbers
When call forwarding for external numbers is used, calls made to an external number (dialled by an external caller) are rerouted to other external connections. In this way, these calls can be taken on another phone, for example, on a mobile phone if no one can take the call internally.
Call forwarding for external numbers can be configured for the current configuration or for the permanent configuration.
* Note: If you want to also forward internal calls, use call forwarding for subscribers or for groups instead of call forwarding for external numbers. This also allows forwarding to internal phones.
* Note: The function can be configured with a voip exchange line via keypad codes (depending on the provider) via the keypad of the phone. To do this, you must first switch to internal if you have direct exchange access.
Proceed as follows for configuration:
Switching authorisation for configuring features configured by the network provider for the involved internal phones on.
-Using the Configuration Manager (page Subscriber (scr.) > Properties > Authorisations)
Switching call forwarding on.
-Using the Configuration Manager (page Public switched tel. networks > Call forwarding)
-Using a character string on the internal phone (see Call Forwarding for External Numbers)
-Using the menu/function key on a system phone (optional, see the phone manual)
Configuring the call forwarding configuration dependent.
-Using the Configuration Manager (page Public switched tel. networks > Call forwarding)
Making additional settings for call forwarding.
-Using the Configuration Manager (on the following pages)
-Public switched tel. networks > ISDN > PTMP connection
-Public switched tel. networks > ISDN > PBX base numbers/trunk bundles > Configure
-Public switched tel. networks > VoIP > Accounts > Configure