Call Forwarding Types
Call forwarding allows calls to be forwarded, e.g., to a mobile phone.
The PBX support three different call forwarding types:
• Call forwarding for subscribers
• Call forwarding for groups
• Call forwarding for external numbers
As there can be many different reasons for not accepting a call, for example, the subscriber in question is not present or is on another line, three call forwarding types are provided:
CF unconditional: The phone being called does not ring. The call is forwarded immediately.
CF on busy: The call is forwarded immediately but only if the phone being called is busy.
CF on no reply: The phone being called rings for a certain amount of time. If the call is not accepted, it is forwarded.
Note: A different destination can be configured for each of the three call forwarding types. Note: If CF on busy and CF on no reply are enabled at the same time, both types apply. Depending on which case occurs – the phone is busy or nobody answers it – the call is forwarded to their respective phone numbers. Note: If CF unconditional is enabled in addition to the CF on busy and/or CF on no reply, all of the calls are forwarded immediately. In this case, the other call forwarding types are overridden, but remain enabled. As soon as CF unconditional is disabled, the other types that are still enabled are again applicable.