Status internal subscriber
Proceed as follows:
• Using the Configuration Manager (
Monitoring > Status internal subscriber)
Monitoring > Status internal subscriber)Display of registration (IP and ISDN phones), connection (analogue phones) and provisioning of subscribers, door terminals and (not yet) assigned devices by a coloured dot.
Note: The page initially displays the status when the page is opened and will automatically be updated every 30 seconds. Note: Not all status information can be updated automatically (see following sections).Status analogue phones | |
|---|---|
 | Unknown analogue phone. |
 | Connected analogue phone with date of last activity time. |
Note: After connecting an analogue phone, the receiver must be picked up for correctly displaying the phone status. The monitoring page should then be updated. Note: The PBX cannot automatically recognize the removal of a device. It’s hardware status can be reset under Subscriber > Properties > Basic Settings > Reset hardware status.Status ISDN phones | |
|---|---|
| Unkown ISDN phone. |
 | Connected ISDN system phone. |
| Connected standard ISDN phone with date of last activity time. |
Note: After connecting a standard ISDN phone, the MSN must be configured and then the receiver must either be picked up or the phone must be called for correctly displaying the phone status. The monitoring page should then be updated. Note: The PBX cannot automatically recognize the removal of a device. It’s hardware status can be reset under Subscriber > Properties > Basic Settings > Reset hardware status.Registration VoIP phones | |
|---|---|
| No registration. |
 | Successful encrypted registration of the VoIP subscriber. |
 | Successful unencrypted registration of the VoIP subscriber. |
 | Registration error with error message. |
Provisioning VoIP phones | |
|---|---|
 | No provisioning file assigned yet. |
 | Provisioning file assigned, however, not yet requested by the device. |
 | Provisioning file assigned and requested by the device. |
 | MAC address of the device has been determined. |
Note: Provisioning without MAC address is not possible.System-/standard phone VoIP and ISDN phones | |
|---|---|
 | The device was registered as system phone on the PBX. |
Distributing firmware VoIP system phones | |
|---|---|
 | Distributing firmware is enabled in the phone, however, currently inactive. Either no firmware file is saved in the phone or the PBX has determinded another phone of the phone family as firmware distributing phone. |
 | Firmware distributing phone. |
Subscribers/Door terminals
Under Subscribers and Door terminals, all known devices that are assigned to a subscriber or a door terminal are displayed. On the right there is additional information about the individual devices (IP/MAC address, type name, firmware version, status).
Note: Not all information is available for each device. Note: By double-clicking on the additional information, these can be copied to the clipboard for further processing.Not assigned
Under Not assigned the phones that are known to the PBX but not assigned to a subscriber or a door terminal are displayed.
Requirements for automatic assignment:
• Analogue phones: Slot and port of the device must correspond to the subscriber.
• ISDN phones: MSN, slot and port of the device must correspond to the subscriber
• VoIP phones: The MAC address entered for the subscriber must correspond to the MAC address sent by the device.
If these devices shall no longer be displayed, they can be deleted (page Subscriber (scr.) > Unassigned phones).