Buch1 > Phoning > Transferring > Calling a Third Subscriber and Transferring to an Active Communication Partner
Calling a Third Subscriber and Transferring to an Active Communication Partner
Assuming that you have gained an additional communication partner from a call, e. g. from accepting a call signaled by call waiting, and this second communication partner want to be transferred now to somebody else. You can now initiate a third call that connects the second and third communication partners with each other and then continue phoning with your first communication partner.
During a query call, proceed as follows:
1.Press the Flash key or the Query key.
2.Dial 5.
3.Enter a phone number. Possible entries:
External number (for exchange line request type Internal phone: with preceding exchange line access number)
Short code number (for exchange line request type Direct exchange line phone: with preceding **)
Internal number of the individual phone (for exchange line request type Direct exchange line phone: with preceding **)
Internal number of the group (for exchange line request type Direct exchange line phone: with preceding **)
As soon as the subscriber being called picks up the receiver, you will make a third call.
* Important: To use this function on ISDN and system phones, the function must be supported via a function key or via the menu by the respective phone (optional, see manual for the phone).
4.Proceed as required.
To connect the second and third communication partner and to perform a one-to-one call with the first communication partner, press the Flash key or the Query key and dial 4.
The second and the third communication partner are now connected with each other.
Then return to conducting an individual call with your first communication partner.
To connect the second and third communication partner and to terminate the call with the first communication partner, hang up the receiver.
The second and the third communication partner are now connected with each other.
The first call will be signaled by the PBX if it was an external call. The internal call is disconnected.
* Note: If the third communication partner is not ready to be transferred to the second communication partner, press the Flash key or the Query key and dial 1. You will then get back to the normal query call.