Voice Mailbox
A voice mailbox can be used in two different ways:
• As an answering machine the voice mailbox accepts incoming calls and stores recorded messages as audio files (*.wav). Announcement texts can be assigned for each box.
• For Call recording the box records incoming and outgoing calls and stores them also as audio files (*.wav). Announcement texts cannot be assigned for this function.
Note: The function Call recording is available only in certain countries.The configuration of the box can be as follows:
Both types of voice mailbox:
• Configuring the maximum recording capacity.
• Enabling the automatic clean-up.
• Configuring additional properties (Message forwarding, E-mail transfer in case of full memory or failure of automatic clean-up).
Only voice mailbox type answering machine:
• Configuring additional properties: Automatic replay of new messages, Remote access, Language of the announcements.
• Enabling Call pick-up for the voice mailbox and the Groups(s)/Voice mailbox(es) authorisation for the owners/users under Pick-up (page Subscriber (scr.) > Properties > Authorisations).
• Selecting further users and enabling or disabling their authorisations (Administrate announcements and settings).
• Recording box own announcements or saving existing announcements in the PBX.
• Assign a profile.
• Configuring Call acceptance/announcement, provided that no profile was assigned or settings have been made in the profile that can be switched by the user.
• Switching the readiness permanently on.
• Creating the external call distribution (page Public switched tel. networks > Call distribution).
• To forward calls for the owner/user (subscriber/group) to the voice mailbox, the voice mailbox has to be switched on for a subscriber/a group and the time/requirements for an additional call have to be configured.
Proceed as follows for configuration:
Both types of voice mailbox:
• Configuration of voice mailbox.
-Using the Configuration Manager (page Devices > Voice mail and fax boxes > Properties)
Only voice mailbox type answering machine:
• Switching voice mailbox for a subscriber/group on/off.
-Using the Configuration Manager (page Subscriber (scr.) > Configure > Voice mail and fax boxes)
• Switching info call on/off.
-Using the Configuration Manager (page Subscriber (scr.) > Phone numbers > Configure > Voice mail and fax boxes)