For controlling the network data stream, a network protocol (*.pcap) can be recorded and is afterwads used for identifying disruptions and their causes (e.g. with Wireshark/Etthereal).
Important:Note the following legal notes prior to recording a network data stream.
The recorded network data stream can include the following components:
•Data streams from other computers in the network
•Connection data sets with destination, source, and time information of a telecommunication connection
•Les paroles prononcées par les deux abonnés de la communication téléphonique
•Configuration data of the PBX and connected phones, as well as the corresponding PINs and passwords
Note: Before any recording, all participants in the telecommunication connection must be informed that these contents will be recorded and must also be informed who will use the recorded data.
Note: If you want to make the recorded data available to your specialised dealer or to the manufacturer for error analysis, you must make sure that the legal requirements are fulfilled.
Proceed as follows:
•Using the Configuration Manager
Requirements:
•Disabled pop-up blocker in the browser or defined exception rule
1.Open the page Surveillance > Flux de données réseau.
2.Enter the following in the entry field to accept the legal terms and conditions:ok.
3.Click Démarrer la trace.
4.If the error can be reproduced easily, try to repeat it now.
5.To stop recording the network log, click Arrêter la trace.