Buch1 > Functions, Uses, Concepts > Softphone
Softphone
This PBX supports the operation of the Auerswald COMfortel SoftPhone.
COMfortel SoftPhone trial licences
Trial licences with a validity period of 30 days can be activated for the COMfortel SoftPhone.
If an outgoing mail server is set up, you will receive an e-mail 2 days before the trial licences expire.
*Description of operation under Configuration DNS
In addition, a note appears in the configuration manager.
1.Requesting a voucher code Auerswald Shop.
2.Activating the voucher code.
−Administration > Activation > Code d’activation pour les fonctions avancées > Saisir code d’activation/de bon d’achat
3.Enregistrer.
In the table of activated functions, the trial licences appear with a note of the remaining term.
4.Set up subscribers (see Configuration).
COMfortel SoftPhone
*Important:You need licences for the COMfortel SoftPhone. You can purchase these here: Auerswald Shop.
The COMfortel SoftPhone is a multi-platform client for Windows, Android and iOS.
The COMfortel SoftPhone is provisioned via the PBX.
The registration data for the COMfortel SoftPhone can be sent to the subscriber by e-mail.
Thanks to the proxy service, the COMfortel SoftPhone is also available on the smartphone regardless of the location. No VPN connection is needed.
*Further information on the COMfortel SoftPhone operation can be found in the COMfortel SoftPhone Operation Manual. You will find this in the Internet under: Auerswald Support/ FONtevo Support.
*For more information on the proxy service via the Auerproxy server, please refer to the COMpact PBX Privacy Policy. You will find this in the Internet under: Auerswald Support/ FONtevo Support or here: Synthèses > Déclaration de protection des données.
Requirements for the transfer of e-mails
•configured outgoing mail server
*Description of operation under Configuration DNS
•Configured DNS server and, if necessary, an HTTP proxy server
*Description of operation under HTTP Proxy Configuration
Configuration
Requirements:
•enabled provisioning server (Abonnés (Abo) > Provisioning d’IP > Paramètres > Serveur de provisioning actif)
•with SIPS/SRTP enabled: RTP encryption Seulement non crypté for the COMfortel SoftPhone (Abonnés (Abo) > Propriétés > Paramètres VoIP > Chiffrement RTP)
•Generated provisioning file for the COMfortel SoftPhone
•Activate COMfortel SoftPhone licences
−Administration > Activation
•Activate the proxy service to use the COMfortel SoftPhone.
−Administration > Configuration VoIP > Serveur proxy pour COMfortel SoftPhones > Utiliser proxy
•Generated provisioning file for the COMfortel SoftPhone
−Abonnés (Abo) > Provisioning d’IP > Gestion des fichiers > Nouvelle
−Assign file name
−Use for device type: COMfortel SoftPhone
*Further help under Provisioning files
•Create and configure a new subscriber.
−Abonnés (Abo) > Numéros de téléphone > Nouvelle
−Ajouter un abonné: Assign phone number
−Nom: Assign name for the COMfortel SoftPhone
−Module / Port: VoIP
−Type de périphérique: COMfortel SoftPhone
−Fichier de provisioning: provisioning file generated for the COMfortel SoftPhone.
*Note: The COMfortel SoftPhone cannot be set up without assigning the provisioning file.
•Enter an e-mail address for sending the COMfortel SoftPhone registration data.
−Abonnés (Abo) > Numéros de téléphone > Select COMfortel SoftPhone > Configurer > Paramètres de base > Adresse e-mail: Enter e-mail address > Envoyer un courriel
•Install Softphone in the device.
*The installation file for the COMfortel SoftPhone can be found on the Internet at Auerswald Support/FONtevo Support. COMfortel SoftPhone Mobile: The clients are installed via the Google Play Store or Mac App Store.
•Enter user name and password in the softphone.
*Note: The password can be changed manually; the special character & must not be used.
*Note: The registration data for the COMfortel SoftPhone is sent to the subscribers by e-mail when the phone is set up, provided an e-mail address has been stored in the PBX and the sending of an e-mail has been initiated. After changing the password, the sending can be restarted afterwards:
−Abonnés (Abo) > Propriétés > select subscriber > Paramètres de base > Adresse e-mail: Enter e-mail address > Envoyer un courriel
*Note: The registration data can be copied here:
−Password: Abonnés (Abo) > Propriétés > select subscriber > Paramètres de base > Éditer le PIN et les mots de passe: Mot de passe
−User name: Abonnés (Abo) > Propriétés > select subscriber > Paramètres VoIP > Nom d’utilisateur SIP
More
The PBX supports softphones from other manufacturers (also called soft clients). These are listed as Standard VoIP phones. The functions may be restricted.