Buch1 > Phoning > Transferring > Placing Communication Partner in Waiting Loop
Placing Communication Partner in Waiting Loop
If the internal subscriber to which you want to transfer an communication partner is busy, you can place the communication partner in the waiting loop of this subscriber.
Requirements:
•Internal transfer destination is a group (at least one subscriber logged in as incoming) or a subscriber


If the internal phone to which you are trying to transfer a call is busy, proceed as follows:
1.Wait.
You will automatically be reconnected with the waiting communication partner.
*Note: On many ISDN phones, the termination of a query call on busy is not performed automatically, but via a function key or via the menu (optional, see manual for the phone).
2.Press the Flash key or the Query key.
3.Dial ##07.
You will hear the confirmation tone.
4.Hang up the receiver.
The communication partner continues to listen to hold music.
As soon as the internal subscriber hangs up the receiver or one subscriber logged in to the group becomes available, this communication partner is called. Once he accepts the call, he is connected with the subscriber in the waiting loop.
*Note: If the internal subscriber does not answer the call within 2 minutes or the line remains busy during the 15-minute waiting time, the call will be transferred back to you. If you pick up the receiver, you will be reconnected with the communication partner. You can then place him in the waiting loop again. If you do not pick up the call within 2 minutes, the connection is disconnected completely (for example, if your line was busy even for a short time).