music on Hold during the ringing period
Proceed as follows:
•Using the Configuration Manager (Fonctions > Musique d’attente/Annonces > Affectation des fichiers page)
Transfert individuel
A caller connected by a blind transfer will exclusively hear music on hold during this process (pressing the R key, dialling of internal number, and ringing period).
Note: When switched off, the caller hears the ringtone during the ringing phase.
Annonce d’accueil
A caller hears the music on hold after the playback of the announcement before answering.
Note: When switched off, the caller hears the ringtone during the ringing phase.