Music on Hold during the Ringing Period
Proceed as follows:
• Using the Configuration Manager (page Fonctions > Music on Hold and Announcements > Affectation des fichiers)
Transfert individuel
A caller connected by a blind transfer will exclusively hear music on hold during this process (pressing the R key, dialling of internal number, and ringing period).
Note: When switched off, the caller hears the ringtone during the ringing phase.Annonce d’accueil
A caller hears the music on hold after the playback of the announcement before answering.
Note: When switched off, the caller hears the ringtone during the ringing phase.