Management Call Data

Buch1 > Using the Configuration Manager > User data > Call Data > Management Call Data

Proceed as follows:

•Using the Configuration Manager (User data > Call data > Call data list)

Date and time

Display of the date/time when the call was started.

Duration

Display of the call duration.

LCRNo

Display of the dialled number of the LCR provider, if an external number was dialled via a provider (manual entry or automatic LCR).

External partner

Displays call partner's external phone number.

•Dialled calls: Displays the phone number that was dialled.

•Incoming calls: Displays the phone number transferred by the caller (CLIP information; not for unknown phone numbers).

•Wake-up calls: Displays the phone number of the person receiving the call.

Important: The phone numbers in an incoming VoIP conversation can only be used for callbacks if Evaluation of incoming SIP messages is active.

Note: In the case of private calls, the last three digits are not recorded. Only an anonymised phone number is displayed (the last three digits are represented by ***).

	The phone number is entered in a call restrictor.
	The call partner's name and phone number are transferred to the address books.
	Online name search: This is where you can add the name to the call data record and also check and update it. Requirement: Online name search is configured and enabled.
	Soft Call: Dials the phone number directly. Requirement: User is logged on to configuration manager with Phone book authorisation (business). Requirements for D-series telephones: Action URL function activated in the telephone. Identical token in the PBX and telephone.

External Name

Displays the name of the external call partner if stored under User data > Address books (Users: Address books) or transmitted via CLIP. For VoIP calls, the Display name (Public switched tel. networks > VoIP > Provider > Configure) is displayed if there is no entry in the address book for this VoIP number.

Note: If there is no External name available, the data record can be updated via the Online name search function.

Scr No.Invoice

Displays the internal subscriber or group number for:

•Outgoing calls (business): Subscriber number of the end device. If the internal subscriber is logged-in to a group, the group number is displayed.

•Private calls:

Initiation with PIN: Internal number

Initiation without PIN: Internal number of the executing end device

•Incoming calls: Internal subscriber or group number dialled by the caller

•Alarm calls: Phone number of this alarm

•Call Through call: External number of the Call Through user

•Door-to-external calls: Phone number of the door terminal

•Wake-up calls: Internal number of the person to be woken up

Scr Name Invoice

Displays the subscriber or group name for:

•Internal subscriber numbers

•Internal group numbers

•Alarm calls

•Call Through users

•Door-to-external calls

Scr no.real

Displays the internal subscriber or group or group number for:

•Outgoing calls (business or private): Internal number is displayed.

•Incoming calls: Internal number of the accepting end device or external number of the accepting external call forwarding destination (unsuccessful calls are not displayed).

•Alarm calls to an internal subscriber: Phone number of the internal end device (alarm calls to external subscribers are not displayed).

•Door-to-external calls: Internal subscriber number who forwarded the call to an external connection (direct calls to external subscribers are not displayed).

Scr Name real

Displays the subscriber or group name for:

•Internal subscriber numbers

•Internal group numbers

•Alarm calls

•Call Through users or external numbers

•Door-to-external calls

Connection no.

Displays the own phone number.

•Outgoing call: Phone number used for forwarding the call to the public exchange

•Incoming call: Phone number dialled by the caller

•Call made via ISDN PTMP connection: MSN

•Call made via ISDN PTP connection: PBX base number + DDI or additional number

•Call made via analogue connection: Analogue number

•VoIP call: VoIP number

Charges

Amount charged for the call

•LCR data

•Data transmitted by the network provider (units are calculated into charges with the price per unit entered under Functions > Call allowance accounts.

Note: If the charges for the calls are to be recorded, transmission of the call charges must be enabled on the external S0 ports.

Note: If using an analogue exchange line or a VoIP account for external calls, no charges will be displayed unless charges have been entered via Soft LCR tables and the subscriber uses uses the LCR function.

Direction

Outgoing or incoming call.

Billing Type

business	Business call
private	Private call: External call with private exchange line access
successful	Successful call
unsuccessful	Unsuccessful call

Call Type

The text entered in the print options or the default text for this call type is displayed.

Project (Proj.)

Call charges or times can be billed according to individual projects. Business calls are then initiated with project numbers that are recorded and displayed if the call was successfully transferred.

Standard sorting

The call data is sorted by date and time.

Refresh

The call data list is refreshed.

Delete

Deletes the entries marked in the list.

Delete all

All marked entries in the list will be deleted.

Export

The current data in the table (gesp_dat.csv.gz) can be exported (gespr_dat.csv) for further processing.

Important: Note the following legal notes before saving the call data.

The call data include, amongst others, the following legally especially protected components:

•The time of a call

•The phone numbers of the internal and external participants

•The duration of a call

Note: Before the call data are being saved, all subscribers to the PBX must be informed that these contents will be forwarded. They must also be informed about who will use the data received.

Note: It is absolutely necessary to store the data safely and in accordance with the legal requirements.

Note: If you want to make the call data available to your specialised dealer or to the manufacturer for error analysis, you must make sure that the legal requirements are fulfilled.

All entries are printed.