Call distribution for
Proceed as follows:
•Separately for configurations
•Separately for external connections
•Using the Configuration Manager (Public Switched Telephone Networks > Call distribution page)
Note: External numbers that are required as Call Through number (Functions > Call Through) are not allowed to be used in call distribution.Note: In order for a subscriber to signal incoming external calls, it needs at least Exchange line authorisation (business) Only incoming, with emergency call (Subscriber (scr.) > Properties > Exchange line settings).Note: An internal destination can be assigned to an external number. Internal destinations can be subscribers, groups, Voice mail and fax boxes or the automatic reception functions.Note: If several subscribers ring simultaneously, they are grouped.CALL DISTRIBUTION FOR
Select the connections to be displayed/configured.
A separate call distribution is set for each external connection. A single connection as is defined here as:
•A PTMP connection (fixed network or GSM)
•A single PTP connection (fixed network or GSM)
•A bundled PTP connection made up of several S0 connections with the same PBX base numbers and the same extensions block
•The S2MConnection
•An analogue connection
•A VoIP account
...ISDN PTMP connections
...VoIP PTMP connections
Internal no. | name
Fallback
The caller is transferred to the fallback function.
Internal number: The caller will be transferred to the selected internal number (subscriber, group, voice mail/fax box or automatic reception).
Note: External numbers, e.g., those used as remote switching/programming numbers or call through numbers, may not be used in the call distribution....ISDN PTP connections / ...VoIP PTP connections
Internal no. | name
For a PTP connection without linear call distribution or for extensions differing from linear call distribution, the internal destinations must be selected.
Linear/fallback
The caller will be transferred to the internal number similar to the DDI. If this phone number is not configured in the PBX, the fallback function will be used.
Rejecting a call
The caller will hear the busy signal.
Internal phone number: The caller will be transferred to the selected internal number (subscriber, group, voice mail/fax box or automatic reception).
Note: External numbers, e.g., those used as remote switching/programming numbers or call through numbers, may not be used in the call distribution....VoIP PTP connections / ...VoIP PTMP connections
SIP status on fallback
If an unassigned phone number in the PBX is required on an incoming external call, the caller will be transferred to the fallback function.
In this case, there are the following SIP status codes available for the transfer to the exchange line for a DDI (VoIP PTP connection) or an MSN (VoIP PTMP connection):
SIP status on fallback | Transmitted message | Meaning |
|---|---|---|
Invalid number (404) | Not Found | The destination phone number has not been found or does not exist. |
Temporarily not available (480) | Temporarily Unavailable | The called subscriber is temporarily not available. |
busy | Busy Here | The called subscriber is busy |