Call Acceptance/Announcements
Using the Configuration Manager (Device > Voice mail and fax boxes > Properties)
VOICE MAIL AND FAX BOXES
Select the voice mailbox for which the settings are to be made.
Readiness
on
Switches the readiness on.
off
Switches readiness off.
configuration-dependent
The setting made in the profile (Devices > Voice mail and fax boxes > Profiles > Configuration) assigned to the currently valid configuration will apply.
Deputy function
Requirements:
•Corresponding announcement saved in the PBX
•Enabled Readiness of the voice mailbox
Note: This setting is also possible configuration-dependent via profiles (Devices > Voice mail and fax boxes > Profiles > Configuration > View).A caller can set up a connection to a deputy. For this purpose, the caller dials 1 via DTMF during the announcement or recording phase.
Destination number
Enter an internal or external phone number.
Note: For an external number that has less than five digits, the local area code should additionally be entered.Announcement with enabled deputy function
Select an announcement that is replayed for callers if the deputy function is enabled.
Call acceptance/announcement
The call acceptance of the voice mailbox can be configured to show different behaviour for different call types. The Call acceptance/announcement defines the standard behaviour for the case that no Call-specific behaviour applies.
Requirements:
•Readiness enabled
•Disabled Replacement function
•If Box announcement is selected: the corresponding announcement saved in the PBX
Note: This settings is also possible configuration-dependent via profiles (Devices > Voice mail and fax boxes > Profiles > Configuration > View).No call acceptance
All calls not controlled via Call-specific behaviour will not be accepted. The caller hears the call tone.
Reject call
All calls not controlled via Call-specific behaviour will not be accepted. The caller hears the busy signal (subscriber/group will not be called additionally) or the call tone (subscriber/group will be called).
Default announcement
All calls not controlled via Call-specific behaviour will be accepted. The announcement of the selected language file will be replayed (see Language of the announcements under Devices > Voice mail and fax boxes > Properties > Box settings).
Box announcement
Select one of the available options in the list field on the right.
Recording
The caller can leave a message and the option Save short messages can be enabled.
Save short messages
The phone number of the caller is displayed even when the caller does not leave a message or hangs up during the announcement.
Admin
Page User data > Messages
Owner
Page Messages (Voice mail and fax boxes)
Note: The voice mailbox only records calls for which a caller leaves a message (of more than two seconds).Call-specific behaviour (exception table)
The call acceptance of the voice mailbox can be configured to show different behaviour for different call types.
Note: If the call-specific behaviour is permanently set in a configuration by means of a profile, the corresponding table can be viewed. Click the corresponding profile name which is displayed in red font. The corresponding profile configuration is displayed.Requirements:
•Separately for voice mailboxes
•Separately for configurations
•Using the Configuration Manager
Note: This setting is also possible configuration-dependent via profiles (Devices > Voice mail and fax boxes > Profiles > Configuration > View).Call type
Anonymous callers
Call acceptance for calls without transferred phone number.
Internal calls
Call acceptance for internal calls.
Door terminal calls
Call acceptance for door calls.
External calls
Call acceptance for external calls.
User-defined
Call acceptance for calls from the entered phone number range (Ext. phone number/range, e. g. 00 for calls from abroad).
Call acceptance
Standard
For call acceptance see Call acceptance/announcement under Standard behaviour.
No call acceptance
No reaction on calls, the caller hears the call tone.
Reject call
The caller hears the busy signal (subscriber/group will not be called additionally) or the call tone (subscriber/group will be called).
Default announcement
The announcement of the selected language file will be replayed (see Language of the announcements under Devices > Voice mail and fax boxes > Properties > Box settings). (No further action is required.)
Box announcement
The announcement of the voice mailbox selected in the Announcement list field (Announcement 1 to 10) will be replayed.
Recording
The caller can leave a message. The setting for Save short messages also applies to the call-specific behaviour.