Box settings
Using the Configuration Manager: Devices > Voice mail and fax boxes > Properties
VOICE MAIL AND FAX BOXES
Select the voice mailbox for which the settings are to be made.
Language of the announcements
If several language files have been imported, the language of the announcements can be configured (Devices > Voice mail and fax boxes > Basic settings).
Standard
The language file is used that is set under Devices > Voice mail and fax boxes > Basic settings.
e. g. deutsch - V02.01
The language of the selected language file is used.
Automatic replay of new messages
Note: This setting does not affect querying the voice mailbox with a system phone.All new messages will be replayed automatically without the need for further inputs and marked as listened to if the voice mailbox is queried or if message forwarding is used.
Remote access
A voice mailbox can be queried from an external connection. The remote access can be performed by the administrator, sub-administrator, or owner/user after entering the corresponding PIN
PIN for remote access
Freely selectable 6-digit PIN. With the exception of the admin PIN, a PIN must not begin with a zero.
Note: If no entry is made, the PIN of the box owner is automatically used.Note: All pins in the PBX are unambiguous. This means it is not possible to assign the same PIN twice. As the PINs can also be entered by phone, only numbers are allowed.Message forwarding
Incoming new messages are forwarded to the configured destination
Destination number
Internal number
External number without exchange line access number
Forwarding after lately recorded messages
Enter the number of messages between 1 and 20, after which the forwarding can be started (depending on the configured notification time period).
Notification time period from hr until hr
Enter the time period in which the messages are to be forwarded.
daily
The messages are forwarded daily in a determined time period.
Mon - Fri until Sun
The messages are forwarded on the selected week days in a determined time period.
Number of repetitions with min. pause
Select the repetitions in the first list field and select the pause length between the forwarding attempts in the second list field respectively in between 0 and 9 repetitions or minutes.
Call take-over
The call take-over function enables a user to take over a call which was accepted by the voice mailbox.
global
Every internal subscriber is permitted to take over calls.
Authorised users
Every owner or user is permitted to take over calls. If a group is owner or user, every group member can take over calls.
Maximum recording capacity
The maximum recording capacity specifies the maximum memory capacity in megabytes (MB) available for the recording of messages of the box. Additionally, the maximum length per recording can be specified. It indicates the number of minutes after which the voice mailbox ends a recording automatically (in as far as the caller has not already hung up).
Maximum size of the box
Enter a value for the recording capacity between 15 and 1048576 MB. Behind the entry field, it is displayed how much the entered value is in minutes. If no value is entered, the recording capacity is unlimited (maximum memory utilisation).
Maximum length per recording
Enter a value for the recording length between 1 and 99 min. If no value is entered, the recording length is unlimited (maximum memory utilisation).
Note: Under the following circumstances, the entered value is not available to the box:•There is not enough memory capacity available on the storage media.
•There is not enough memory capacity available on the storage media.
Automatic clean-up
The memory is cleared when a certain fill level is reached.
Perform at xx % memory utilisation
If the maximum number of stored messages or the maximum recording capacity of the box (between 50 to 95 %) is reached, the oldest messages marked as read will be deleted as soon as new messages arrive. Archived messages will not be deleted.
Note: If the clean-up fails, this information is logged and, if specified, sent as an e-mail.E-mail transfer
Requirements
•Configured outgoing mail server: Administration > E-mail > Outgoing mail server
Outgoing mail server
Default
The e-mails are transferred via the default outgoing mail server.
Name of an outgoing mail server:
The e-mails are transferred via the selected outgoing mail server.
Send e-mail in HTML format
When switched off, e-mails are sent in text format.
Send on incoming message
Attach incoming messages as file
In the case of an incoming message, this information is sent as an e-mail.
•Audio file in MP3 format
The audio file is provided in *.MP3 format. If the function is disabled, the audio file is provided in *.wav format.
•Mark sent messages as read (recommended)
Important: If this function is enabled, the voice mail/fax box is automatically cleaned. The automatic clean-up fails if there are too few messages marked as read in the voice mail/fax box (error message: The automatic cleaning of your mailbox has failed). Therefore, the activation of the function is strongly recommended.Send at xx % memory utilisation
Enter a value between 50 to 90 %. When the amount of memory used exceeds the specified level, this information is sent as an e-mail.
Send in the case of failure of automatic cleanup
If the automatic clean-up fails, an e-mail is sent.
(System e-mail)
Link to the page Administration > System Messages for specifying how the system reacts to system information.
language template
Select the language file.
Administration > E-mail > Internationalisation > New: If you have created and selected a user-defined language template, the e-mails are sent with text modules from the selected language template.
Logo
Default logo
The default logo is used.
Name logo
The selected logo is used.
Message recipients
E-mail transfer @Test
The e-mail addresses of up to 10 message recipients can be entered for e-mail transfer. Subsequently, a test e-mail can be sent to check whether the e-mail transfer to the message recipients entered works without fault.
Requirements:
•Configured DNS server (under Administration > IP configuration)
•Configured outgoing mail server (under Administration > E-mail > Outgoing mail server)
Note: The PBX enters sent e-mails in a log file (Monitoring > System messages).Note: E-mails sent by the PBX may be treated as spam mail by the recipient of the message.