Fixed Mobile Convergence (FMC)
FMC supports the merging of mobile and landline. The user enables the FMC behaviour of the PBX for a subscriber via a smartphone app and is supported by it when initiating calls.
For incoming calls, ther user at the smartphone gets the correct phone number signalled. Outgoing calls via the smartphone app to an external number are analogous to Call Through calls. But here the caller is notified of the MSN of the PBX under which the caller can be called back and not the Call Through MSN or the phone number of the smartphone. When using CLIP no screening, a phone number you define can be transmitted.
Note: An outgoing dialling is only possible when FMC behaviour is enabled. In addition, there is the reachability on the smartphone via the call to the extension. Note: The phone number of a smartphone can be entered and enabled for only one extension.An FMC call is shown as such under call data list > Call type.
Requirements:
• On the smartphone installed app COMfortel Mobile Business
• Provider supporting CLIP no screening (possibly with costs)
• CLIP no screening configured at the provider
• Enabled FMC behaviour (page Subscriber (scr.) > Features > availability page)
Procedure for outgoing calls:
• Dialling the Call Through MSN of the PBX.
• Dialling the user PIN 6-digit PIN + * + destination number (internal or external without exchange line access number). This is unambiguously and makes it clear that this is an FMC call.
• The caller is identified by the number for the Multi-Path call forwarding.
• The required data (PIN, phone number of the caller) is checked.
• When all data match, the caller can initiate a call (e. g. via the smartphone app).
Configuration procedure
• Enabling FMC behaviour and entering destination number
-Using the Configuration Manager (Subscriber (scr.) > Features > availability > Multi-path call forwarding / FMC page)
Note: When the option Call signalling ... (multi-path call forwarding) (setting in the app) is selected, this setting at the PBX is automatically enabled and disabled and compared with the phone number of the smartphone stored in the app.• Enabling CLIP no screening for the account/connection
-Using the Configuration Manager (Public switched tel. networks > Expert configuration of the corresponding Account/connection > Configure > Call forwarding > Use Clip no screening for call forwarding).
-Using the Configuration Manager (Public switched tel. networks > Expert configuration of the corresponding Account/connection > Configure > Number presentation > Clip no screening).
• Making settings for FMC
-Using the Configuration Manager (Functions > Call Trough page)
Note: For FMC, the limits (call duration, number of calls) that are set for Call Through apply.