USB functions COMtrexx Flex
The COMtrexx Flex offers a USB port. The USB port can be used for the factory settings function.
Important: The USB port is not intended for connecting storage media for voicemail and fax boxes. The permanently installed SSD module is available for this purpose.aUSB for factory settings
Restoring factory settings
To restore the factory settings in the event of problems (e.g. forgotten admin password), proceed as follows:
Important: First read the steps to be taken.
Caution: Afterwards a restart is carried out automatically. All connections to/from the web server, all calls and data services are terminated. Unsaved data will be lost!Requirement:
•USB stick with image file for factory settings (see the following description)
1.Insert the prepared USB stick into the USB port.
The COMtrexx restarts.
The Power LED lights up/flashes in red and orange for up to two minutes.
If the LED Power lights up in green again, the restart is complete and the PBX is ready for operation.
Note: If the Power LED remains permanently red, there is an error. If necessary, try booting with the alternative firmware using the key procedure (Restoring firmware). If this is also unsuccessful, contact your dealer or the manufacturer directly.2.Remove the USB stick.
Important: The USB stick is empty and must be prepared again for later use.Save image file for factory settings on a USB stick
Requirements:
•Windows PC with Windows 10 or later
•USB stick with at least 256 Mbyte size
Important: Existing data on the USB stick is overwritten when the image file is transferred. Save any required data.•Image file for factory settings stored on a data storage (PC)
You can download the image file here: Download image file factory settings.•Installation file for Win32 Disk Imager stored on a data storage (PC)
You can download the installation file here: Download installation file for Win32 Disk Imager (www.heise.de).Note: Win32 Disk Imager is a free Windows software for backing up and importing image files to USB drives or SD cards.Installing Win32 Disk Imager
1.Start the installation file (win32diskimager-1.0.0-install.exe) on the PC.
Depending on the security settings of your Windows installation, you will first receive a security warning and then a security prompt from User Account Control.
2.Confirm the security warning and security prompt.
−Execute > Yes
3.Proceed with the installation.
Transfer the image file to the USB stick
1.Connect the USB stick to the computer and determine the drive letter.
2.Start Win32 Disk Imager.
3.Select the image file to be transferred.
−Image File
4.Select the drive letter you have just determined as the destination.
−Device
5.Transfer the image file.
−Write
A security prompt is displayed.
6.Confirm the security prompt.
−Yes
The image file is transferred. This process may take a few minutes.
When the image has been successfully written to the drive, you will receive a message.
7.Confirm the message and exit the Win32 Disk Imager.
−OK > Finish
The USB stick is now prepared. The factory settings can be restored with this.