Multi-path call forwarding

Help > Functions and applications > Multi-path call forwarding

Multi-path call forwarding is used to signal internal and external calls, in addition to call distribution for an internal or an external number, e.g. on a mobile telephone. Multi-path call forwarding is also executed if the "main phone number" is, for example, busy.

Further help under Call distribution

If call forwarding for external numbers is additionally enabled, multi-path call forwarding might work only limited.

Further help under Call Forwarding for external numbers

For call forwarding to an external number: The external destination must be reachable for the user. For this, the exchange line routing settings (with block- and allowlist) that apply for the user/group are proved before a multi-path call is executed.

Further help under Exchange line routing

Use the Fixed Mobile Convergence (FMC) function if the mobile telephone is to be used as a fully functioning telephone by the user, instead of just having calls signalled on it.

Further help under FMC

Configuration

•Configuring, enabling and disabling multi-path call forwarding separately for users.

−User > Phone numbers >

Configure > Reachability

•Configuring, enabling and disabling multi-path call forwarding separately for groups.

−Groups > Phone numbers >

> Reachability

•Configuring, enabling and disabling multi-path call forwarding configuration-dependent/time-controlled for users/groups.

−User > Profiles >

> Reachability

−Groups > Profiles >

> Reachability

Alternative functions on an internal phone:

•Configuring, enabling and disabling multi-path call forwarding for users.

•Configuring, enabling and disabling multi-path call forwarding for a group.

•Check activation.

Description of operation under Multi-path call forwarding