Roaming User
The Roaming User function enables users who, for example, work in a large office with workplaces that are not assigned to specific people (i.e. "hot desking") to access any telephone that is configured in the PBX.
The user has the known access with his personal settings and authorisations.
If the Roaming User function is used in combination with the central caller list, the user is given access to all their calls (incoming and outgoing). This requires a COMfortel D-series telephone.
Further help under UserFurther help under Central caller listAccessing telephones
A telephone that has not been assigned to a particular user can be used by any user who has roaming user authorisation. Users with this authorisation can log onto this telephone at any time.
Even if the telephone is assigned to a specific user, they can log out of it to free it up for another user. In this case, the second user must also have roaming user authorisation.
If a telephone is permanently assigned to a user, that user is its owner. If the owner temporarily logs out of this telephone, other roaming users will have no access to it. The owner does not need roaming user authorisation.
Use case open-plan office
The office has several freely assignable workstations with telephones. These telephones have not been assigned to a user.
A user who has roaming user authorisation can log onto one of these telephones. When they change workstation, they simply log out of the telephone to free it for other users. On another day, the user can log onto a different telephone.
Use case office / home office
A user's telephone at their workplace office and at their home office are both configured in the PBX.
The user must log on to one of these telephones to ensure that this is the only telephone that rings. If the user is also configured as the telephone's owner, they do not need roaming user authorisation.
Process
This is the procedure for logging into and out of the telephone:
1.The user logs into the phone of their choice by entering their PIN and user phone number.
The following rules/restrictions apply:
−The user must either be configured as the telephone's user or have authorisation as a roaming user.
2.To change to a different telephone, the user then simply logs on to that phone directly.
The following rules/restrictions apply:
−When the user starts using a different telephone, they are automatically logged out of the telephone they were using previously. If they do not want to do this, the user can simply log onto an additional telephone.
3.To free up one or more telephones for other users who have roaming user authorisation, the user can actively log out of one or more telephones.
The following rules/restrictions apply:
−This procedure does not log the user out of a mobile telephone that is set up to use FMC.
−When they log out, the local caller list on a COMfortel D-series telephone is deleted.
Description of operation under Roaming UserConfiguration
•Switching on roaming user authorisation separately for participating users.
−User > Phone numbers > > Configure > Authorisations
•Either assign the participating telephones to a user or release the telephones.
−Telephones > Assignment