Block- and allowlist
Block- and allowlists are created in the exchange line routing for system-wide usage and are assigned to users, groups or special functions. The PBX distinguishes between two types of lists:
Blocklist incoming
If you do not want to be reached by certain numbers or if you want to prevent callers from reaching a remote extension, their external numbers and/or anonymous callers can be assigned to a blocklist for incoming calls.
Allowlist incoming
If you still want to allow specific people to call you despite enabled Do-not-Disturb function, their external numbers can be assigned to an allowlist for incoming calls in the PBX.
Further help under Do-not-DisturbBlocklist outgoing
To prevent that users or groups call certain phone numbers, these numbers can be entered in the blocklist for outgoing calls.
Further help under Exchange line routingAllowlist outgoing
Phone numbers that are on the allowlist for outgoing calls unblocks individual phone numbers/number ranges blocked by the exchange line routing.
Further help under Exchange line routingConfiguration
•Creating the block- and allowlist (incoming).
−Exchange lines > Exchange line routing > Exchange line routing incoming > Block- and allowlist
•Creating, enabling and disabling the block- and allowlist for exchange lines.
−Exchange lines > Exchange line routing > Exchange line routing outgoing > > Block- and allowlist
•Enabling the block- and allowlist (incoming) separately for users/groups.
−User > Phone numbers > > Configure > Reachability
−Groups > Phone numbers > > Reachability
•Assigning exchange line routing with configured block- and/or allowlist (outgoing) separately for users/groups.
−User > Phone numbers > > Configure > Exchange line settings > Exchange line routing
−Groups > Phone numbers > > Exchange line settings > Exchange line routing
•Configuring the block- and allowlist (incoming) for users/groups configuration-dependent.
−User > Profiles > > Reachability
−Groups > Profiles > > Reachability
•Assigning exchange line routing with configured block- and/or allowlist (outgoing) for users/groups configuration-dependent.
−User > Profiles > > Exchange line settings > Exchange line routing
−Groups > Profiles > > Exchange line settings > Exchange line routing
Alternative functions on an internal phone:
•Enabling and disabling the blocklist (incoming) for users.
Description of operation under Blocklist (incoming)•Enabling and disabling the allowlist (incoming) for users.
Description of operation under Allowlist (incoming)