Call acceptance / Announcement
Voice mail and fax boxes
Select the voice mail or fax box you want to display/configure.
Further help under Voice mail and fax boxesOverridden by profile
The settings done are only valid as long as they are not overridden by a profile.
[Name configuration]
In the displayed configuration, the function is overridden by the displayed setting.
not overridden
The function is currently not overridden by a profile.
(not profile-controlled)
The function cannot be controlled with a profile.
Further help under ProfilesReadiness
On
Enables readiness.
off
Disables readiness.
Configuration-specific
The setting made in the profile assigned to the currently valid configuration will apply.
Further help under Voice mail and fax boxesReject anonymous fax calls
Incoming anonymous faxes (without transferred number) are not accepted.
Requirement is the enabled Readiness.
Further help under Voice mail and fax boxesSubstitute function
Requirements:
•Corresponding announcement saved in the PBX
•Enabled Readiness of the voice mailbox
A caller can set up a connection to a substitute. For this purpose, the caller dials 1.
Destination number
Enter an internal or external phone number.
Note: For an external number that has less than five digits, the local area code should additionally be entered.Further help under Voice mail and fax boxesAnnouncement with enabled substitute function
Select the announcement to be played to callers if the substitute function is enabled.
Further help under Voice mail and fax boxesCall acceptance / Announcement
The call acceptance of the voice mailbox can be configured to show different behaviour for different call types. The Call acceptance/announcement defines the standard behaviour for the case that no Call-specific behaviour applies.
Requirements:
•Enabled Readiness
•Disabled Substitute function
•If Box announcement: corresponding announcement saved in the PBX
No call acceptance
All calls not controlled via Call-specific behaviour will not be accepted. The caller hears the ringing tone.
Rejecting a call
All calls not controlled via Call-specific behaviour will not be accepted. The caller hears the busy signal (user/group will not be called additionally) or the call tone (user/group will be called).
Standard announcement
All calls not controlled via Call-specific behaviour will be accepted. The announcement of the selected language file will be replayed.
Box announcement
An announcement according to the selection in the alongside list field will be replayed.
Further help under Voice mail and fax boxesRecording
The caller can leave a message. For this, additionally the option Save short messages must be switched on for another outgoing mail server.
Further help under Voice mail and fax boxesSave short messages
The phone number of the caller is displayed even when the caller does not leave a message or hangs up during the announcement. This setting also applies to Call-specific behaviour.
Further help under Voice mail and fax boxesCall-specific behaviour (exception table)
The call acceptance of the voice mailbox can be configured to show different behaviour for different call types.
Note: If the call-specific behaviour is permanently set in a configuration by means of a profile, the corresponding table can be viewed. Click the corresponding profile name which is displayed in red font. The corresponding profile configuration is displayed.Requirements:
•Enabled Readiness
•Disabled Substitute function
•If Box announcement: corresponding announcement saved in the PBX
Further help under Voice mail and fax boxesCall type
Internal calls
Call acceptance for internal calls.
Door calls
Call acceptance for door terminal calls.
External calls
Call acceptance for external calls.
Anonymous callers
Call acceptance for calls without transferred telephone number.
Custom
Call acceptance for calls from the entered phone number or phone number range entered under Ext. anonymous callers.
Further help under Voice mail and fax boxesExt. anonymous callers
Entering for call acceptance via Call type: Custom.
Possible is either the complete external phone number or a phone number range starting for example with 00 for international calls.
Further help under Voice mail and fax boxesCall acceptance
Default
For call acceptance see Call acceptance/announcement under Standard behaviour.
No call acceptance
No reaction on calls, the caller hears the ringing tone.
Rejecting a call
The caller hears the busy signal (user/group will not be called additionally) or the call tone (user/group will be called).
Standard announcement
The announcement of the selected language file will be replayed.
Box announcement
The setting in the Announcements list field selected announcement of the voice mailbox will be replayed.
Further help under Voice mail and fax boxesRecording
The caller can leave a message. For this, additionally the option Save short messages must be switched on for another outgoing mail server.
Further help under Voice mail and fax boxes