Conference call
During a conference call, you are talking with two or more participants at once.
All the options listed above are for a conference call that you have initiated yourself.
aMute conference call
bHold conference call
cConference call participant selected. The options in the avatar only apply to the particular user.
Muting
Place in waiting position
Splitting the conference call
End call. Then, there will only be a connection with the remaining conference call participants.
dend conference
eend conference
fAn existing conference call
Initiating a conference call
There are two ways of initiating a conference call:
Active conversation:
Drag user from the contact list and drop in the call window conference call/query call area
or
add a non-configured contact via > enter phone number in the search field >
When the call is ringing
Drag user from the contact list and drop in the call window conference call area.
The conference call has been successfully created if all participants have taken the call.
Splitting a call
Select the participant you want to put on hold > .
During a conference call, you can talk to one of the two participants in turn, and put the other participant on hold in the background. You do not have to end the conference call, to do so.
Adding conference call participants
Drag user from the contact list and drop in the call window conference call/query call area
or
add a non-configured contact via > enter phone number in the search field >
Splitting the conference call
Call window >
The conference call is cancelled. One participant is put on hold and there is an active connection with the other participant. You can change between holding a call and an active call.
Connecting call participant(s)
If you would like to leave a conference call, but the conference call participants would like to continue talking with each other, you can connect the two parties with each other. To do so, split the conference call and then transfer them without announcement.
Description of the operation under Transferring callsHolding a conference call and initiating an additional call
Call menu >
The conference call participants are put on hold and hear the "music on hold". Another call can be initiated.
Description of the operation under Dialled callsWhen that call ends, the conference call can be continued by selecting again .
Ending a call with a conference participant
Select the subscriber for whom you want to close the connection > .
Then, there will only be a connection with the remaining subscriber.
Ending a conference call completely
Call window >
or
Main window >