Help > Functions and applications > Licences
Licences
The operation of the system requires mandatory (Exception: Tryout mode) initialisation and the purchasing of the following licences:
•System activation (only COMtrexx Business and Advanced)
•one or more user licenses
In addition, further licences can be purchased:
•PBX Call Assist V1
User licences are offered in the form of floating user licences.
*For more information on floating user licenses, take a look at the Auerswald EULA. You will find this in the Internet under: Auerswald Support/FONtevo Support or here: Dashboard > Status information > Legal > End User License Agreement for Software (EULA)
*For initialisation during initial setup, take a look at the Instructions of your COMtrexx variation. You will find this in the Internet under: Auerswald Support/FONtevo Support.
The PBX regularly carries out a verification of the licences purchased and the legal activation. An overview of the licences purchased as well as links to the shop and tools for reinitialisation can be found here:Administration > Licences
*Important: The PBX requires access to the CIC server/server of the Voucher Center for verification. Make sure that the address and port are reachable.
*Further help under Network
*For more information on data exchange with the CIC server and the server of the Voucher Center, take a look at the Privacy Policy of the COMtrexx. You will find this in the Internet under: Auerswald Support/FONtevo Support or here: Dashboard > Status information > Legal > Data protection
Tryout Mode
The 14-day tryout mode enables a COMtrexx VM to be tested without the purchase of licences. In tryout mode, three user test licences are available for setting up users, which must be relicenced when exiting or expiring tryout. If more than three users are required, this requires the purchase of licences. Further use of the tryout mode ist then not possible.
*Note: There is no tryout mode available for COMtrexx Business and COMtrexx Advanced. These PBXs always require the purchase of licences.
New installation of a PBX
When you newly install the PBX, your former licenses are still valid and do not have to be purchased again. The licenses are connected with the serial number of your PBX.
1.Reset your PBX.
2.Copy the initialisation code and log in into the license server.
3.Under My devices all PBX that you have installed are listed. The PBXs are displayed with the serial number and the given name. Click on the serial number of the PBX you want to newly install.
4.Click on Recreate certificate.
5.Paste the initialisation code and click on Continue.
6.Copy the answer of the license server into the empty field of the PBX registration.
*Note: The recreated certificate contains among other information the serial number of your PBX. Using this serial number, your former licenses are available in the Voucher Center.