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Important Information

Symbols and Signal Words Used

Safety Information

Proper Use

Product Details

Using Different Telephone Types

Technical Data

Minimum Requirements PC

Environmental Notice

Installation and Commissioning

Preparation

Important Information on the Installation Site

Assembling the PBX (Use as Desktop Device)

Wall Mounting of the PBX

Removing the Cover Panel

Overview of the Connections and Other Device Components

Plugging in the Module

Network Provider

Connecting the Analogue Connection Directly to the External Analogue Port

Connecting an ISDN Connection (NT) Directly to the External S0 Port

Connecting the Ethernet Port with the Internet

Analogue End Devices

Connecting Analogue End Devices Directly to the Internal a/b Port

Installing Cables and Wall Sockets at the Internal a/b Port

ISDN End Devices

Connecting ISDN End Devices Directly to the Internal S0 Port

Available Bus Variants for the Installation of an Internal S0 Bus

Connecting the Cable and the Wall Sockets to the Internal S0 Port (Internal S0 Bus)

Connecting ISDN End Devices Directly to the internal UP0 Port

Connecting the Cable and the Wall Sockets to the Internal UP0 Port

VoIP End Devices

Connecting VoIP End Devices to the Ethernet Port

Printers and Storage Media

Connecting the USB Printer and Storage Media to the USB Host

Inserting the SD Memory Card

Commissioning

Turning on the PBX

Connecting the PC

Putting Standard ISDN End Devices into Operation

Putting ISDN System Telephones into Operation

Putting VoIP End Devices into Operation

Putting VoIP System Telephones into Operation

Basic Knowledge Configuration Manager

Configuration Manager

Opening the Configuration Manager

Operating Instructions for the Configuration Manager

Selecting the Language

Configuring the Portal Page

Switching Between Standard and Expert Views

Using the Configuration Wizard

Configuring the Port on the Web Server

Configuring the Maximum Number of Simultaneously Logged-in Users

Configuring the Time Lapse for Forced Logout

Help

Opening Help

Navigating in the Help Window

Searching in Help

Printing from within the Help

Icons in the Help Window

Telephoning

Incoming Calls

Accepting Incoming Calls

Call Waiting Calls

Options During a Call Waiting Call

Rejecting a Call Waiting Call

Accepting the Call Waiting Call

Disconnecting the Current Call and Accepting the Call Waiting Call

Outgoing Calls

Options for Outgoing Calls

Initiating an Internal Call

Initiating an External Call

Initiating External Calls with Number Presentation Suppression

Dialling a Telephone Number on Direct Exchange Line Access

Options for Unsuccessful Calls

Initiating Internal Callback on Busy

Initiating External Callback on Busy

Deleting Callback on Busy

Initiating Reservation of Exchange Line on Busy

Initiating Internal Callback on No Response

Initiating External Callback on No Response

Initiating Priority Call for Do-Not-Disturb

Terminating a Query Call

Query Calls

Initiating a Query Call

Options during a Query Call

Splitting

Terminating One of the Two Calls

Connecting Both Communication Partners

Initiating a Query Call to Third Subscriber

Transfer

Options for Transferring a Call

Transferring with Announcement

Transferring without Announcement

Placing External Communication Partner in Waiting Loop

Calling a Third Subscriber and Transferring to an Active Communication Partner

Conference Calls

Initiating Conference Calls

Options during a Conference Call

Initiating Splitting during a Conference Call

Connecting Both Conference Call Partners

Ending Conference Call

Telephone Book and Lists

Telephone Book

Short-code Numbers

Opening the Telephone Book

Dialling from the Telephone Book (Soft Call)

Creating Entries

Importing the Telephone Book

Exporting the Telephone Book

Overview of the Telephone Book Entries

Call Data

Contents of the Call Data Record

Opening the Call Data List

Columns on the Call Data List

Exporting the Call Data List

Deleting Call Data

Dialling from the Call Charge Data List (Soft Call)

Configuring the Display

Switching Automatic Memory Overwriting On/Off

Switching the Special Dial Tone On/Off when Call Data Memory Full

Configuring Calls to be Recorded for the Call Data List

Switching Partial Telephone Number Privacy for Private Calls On/Off

Configuring a Currency Name

Configuring the Cost per Call Unit

Configuring the Billing Factor

Switching Charge Information On/Off

Deleting the List of Single Call Records

Switching Authorization for Deleting Single Call Records On/Off

Voice Mailboxes and Fax Boxes

Memory Management for the Voice Mail and Fax Function

Voice Mailbox

Configuring a Voice Mailbox

Creating a Voice Mailbox

Switching a Voice Mailbox On/Off

Selecting an Announcement for the Voice Mailbox

Recording, Saving, Listening to and Deleting an Announcement for Voice Mailboxes

Switching Message Recording On/Off

Configuring the Maximum Recording Time per Call

Configuring the Maximum Recording Time for One Voice Mailbox

Configuring the Maximum Recording Time for All Voice Mailboxes

Switching Automatic Cleanup for a Voice Mailbox On/Off

Querying the Voice Mailbox

Executing Remote Access

Configuring the PIN for Remote Access

Switching the Info Call On/Off

Importing Language Files

Fax Box

Creating a Fax Box

Switching the Fax Box On/Off

Entering a Fax ID

Switching Automatic Cleanup for a Fax Box On/Off

Querying the Fax Box

Fax Transfer

Switching ECM (Error Correction Mode) for Fax Transmission On/Off

RSS Feed

Configuring RSS Feeds

Switching RSS Feeds On/Off

Assigning Topics for RSS Feeds

Subscribing to an RSS Feed

E-mail

Switching E-mail Message Sending On/Off

Configuring the Outgoing Mail Server

Functions

Exchange Line Authorization

Configuring Exchange Line Authorization

Exchange Line Transfer

Exchange Line Transfer Sequence

Configuring an Exchange Line Transfer

Configuring the Exchange Line Settings for Exchange Line Access to be Transferred

Switching the Callback Option On/Off

Configuring Subscribers for the Charge Burden

Configuring the Time Limit for Initiating an External Call

Call Waiting

Switching Call Waiting On/Off

Do-not-disturb

Switching the Do-not-Disturb Function On/Off

Call Forwarding

Call Forwarding for External Numbers

Kinds of Call Forwarding

Switching Call Forwarding for External Numbers On/Off

Switching Authorization for Configuring Features on the Exchange Line On/Off

Configuring the Use of the Feature via the PBX or the Network Provider

Switching the Use of Any Available Call Channels On/Off

Configuring the Delay Time for Call Forwarding for External Numbers on No Reply

Overview of Call Forwarding for External Numbers

Baby Call

Switching Baby Call On/Off

Entering the Delay Time for Baby Call

Busy on Busy

Switching Busy on Busy On/Off

Call Through

The Call Through Sequence

Configuring Call Through

Switching LCR for Call Through Calls On/Off

Configuring the Maximum Duration for External Call Through Calls

Configuring the Exchange Line Settings for Call Through Calls

Configuring Call Assignments

Creating Call Through Users

Boss/Secretary Function

Configuring the Boss/Secretary Function

CLIP Texts

Configuring CLIP Texts

Call Deblocker (Outgoing) – Release Codes

Switching the Call Deblocker (outgoing) On/Off

Creating a Call Deblocker (Outgoing)

Overview of Configured Call Deblocker (Outgoing)

Call Deblocker (Incoming) – VIP Numbers

Switching the Call Deblocker (Incoming) On/Off

Creating a Call Deblocker (Incoming)

Overview of Configured Call Deblockers (Incoming)

Targeted Exchange Line Access

Initiating Targeted Exchange Line Access

Targeted VoIP Access Point

Initiating Targeted VoIP Access

InterCom Announcement/Handsfree

InterCom Announcement / InterCom Handsfree Procedure

Initiating InterCom Announcement/Handsfree

Switching InterCom Permission On/Off

Configuration Switchover

Configuration-dependent Functions

Carrying out a Configuration Switchover Manually

Switching Authorisation for Configuration Switchover On/Off

Creating Configurations

Copying Configurations

Switching Automatic Configuration Switchover On/Off

Creating Switching Times for Switching the Configuration

Copying Switching Times

Overview of the Configured Switching Times

Short-code Authorization

Switching Short-code Dialling Number Authority On/Off

LAN-TAPI

LAN-TAPI Functions

Configuring Subscribers for LAN-TAPI

Configuring the Network Port on the TAPI Server

Configuring the Password for the Network Connection on the TAPI Server

Installing TAPI driver (TSP)

Restarting the TAPI Server

Checking the Function of the LAN-TAPI

LCR

LCR Sequence

Configuring LCR

Switching LCR on the External Connection On/Off

Configuring Subscribers for LCR

Importing the LCR Configuration (Providers, Tariff Groups and Data)

Creating Providers

Creating Default Networks Based on a Provider Area Code

Creating Networks Manually

Creating Prefixes for Networks Manually

Creating Tariff Information for Networks

Reading the LCR Configuration from the PBX

Network Printer

Adding a Printer

Network Memory

Configuring the Network Memory

Accessing the Network Memory via FTP

Call Parking

Sequence of Call Parking

Parking the Call Internally

Unparking the Call

Unparking a Second Call During a Call

Switching Authorization for Call Parking On/Off

Configuring the Internal Base Telephone Number for the Parking Zone

Configuring Hold Time

Online Name Search

More Information on the Online Name Search

Switching Online Name Search On/Off

Configuring an Exact or Approximate Search

Initiating a Service Provider Update

Multi-path Call Forwarding

Switching Multi-path Call Forwarding On/Off

Pickup

Executing Pickup

Picking up during a Call

Switching Authorization for Pickup On/Off

Switching Call Pickup On/Off

Carrying out a Call Pickup

Private (Personalized) Exchange Line Access

Various Configurable Functions for Personal and Business Calls

Initiating Private Exchange Line Access

Initiating Private Exchange Line Access without a PIN

Switching Authorization for Private Exchange Line Access without PIN Entry On/Off

Room Monitoring

Switching Room Monitoring On

Carrying out Room Monitoring

Switching Room Monitoring Off

Configuring the External PIN

Configuring the Remote Switching Number

Telephone Number Display (CLIP)

Switching CLIP Information On/Off

Switching Extended CLIP Information On/Off

Switching CLIP Restriction Time On/Off

Number Presentation

Configuring Number Presentation

Soft Call

Dialling an External Telephone Number via the Portal Page

Call Restrictor (outgoing) – Restricted Numbers

Switching the Call Restrictor (Outgoing) On/Off

Creating a Call Restrictor (Outgoing)

Overview of Configured Call Restrictors (Outgoing)

Call Restrictor (Incoming) – Robinson Numbers

Switching the Call Restrictor (Incoming) On/Off

Creating a Call Restrictor (Incoming)

Overview of Configured Call Restrictors (Incoming)

Energy Savings Function (Economy Mode)

Switching Energy Savings Function (Economy Mode) On/Off

VoIP/GSM Routing

VoIP/GSM Routing Sequence

Entering Exception Telephone Numbers

Switching Routing for CF via Exception Telephone Numbers On/Off

Importing Exception Telephone Numbers

Exporting Exception Telephone Numbers

Music on Hold and Announcement

Configuring Music on Hold or Restoring Default Music on Hold

Recording and Configuring the Announcement for Music on Hold

Listening to and Switching the Announcement for Music on Hold On/Off

Configuring a Pause between Announcements

Switching Music on Hold in the Call Phase On/Off

Wake-up Functions

Switching Wake-up On/Off

Overview of the Wake-up Times

Switching Wake-up on Holidays On/Off

Configuring the Maximum Number of Wake-up Calls

Configuring the Call Duration of a Wake-up Call

Configuring a Pause between Wake-up Calls

Switching the Recording of Wake-up Calls in the Call Data Base On/Off

Recording, Saving and Listening to Wake-up Announcements

Creating Switching Times for Switching the Wake-up Announcement

X.31

Switching X.31 On/Off

Time and Call Allowance Account

Configuring an Account Type

Configuring Credit for a Time Account

Configuring Maximum Credit for Time Accounts

Configuring Credit for a Call Allowance Account

Configuring Maximum Credit for Call Allowance Accounts

Configuring the Type of Call Used for Account Debiting

Switching Recording Changes for Account Debit during Transfers On/Off

Settings

Identification

Switching the DHCP Client On/Off

Configuring the IP Address on the PBX

Configuring the Subnet Mask

Configuring the Gateway

Configuring the Country Prefix

Configuring the Local Area Code

Internet Access

Configuring the DNS Server

Configuring the HTTP Proxy

Switching Increased Protection against Cross-Site Scripting (XSS) On/Off

IP Blacklist and Whitelist as Protection Against Attacks from the Internet

Internal Telephone Numbers

Possible Types of Internal Telephone Numbers

More Information about the Internal Telephone Number Plan

Creating Analogue Subscribers

Creating ISDN Subscribers

Creating VoIP Subscribers

Creating Notes for Internal Subscribers

Overview of the Subscribers

Creating Line Groups

Assigning Subscribers to a Line Group

Group Overview

Overview of Internal Telephone Numbers

Configuring the Size of the Jitter Buffer for VoIP Subscribers

Switching Echo Cancellation for VoIP Subscribers On/Off

Analogue Connection

Entering the Name for the Analogue Connection

Entering Telephone Numbers

Overview of External Telephone Numbers

More Information on Country-specific Settings

Applying Country-specific Default Settings

Configuring Flash Time

Configuring Line Impedance

Configuring the Reception Amplification

Configuring Transmission Amplification

Switching Waiting for Dial Tone for a Line Connection On/Off

Configuring the Waiting Time for the Line Connection

Switching Line Access Code Transmission On/Off

Switching Line Access Code Detection On/Off

Switching Loop Current Detection for Line Connection On/Off

Configuring Delay Time after Last Digit Dialled

Switching Pound Sign Transmission On/Off

Switching Busy Tone Detection for Call Start On/Off

Switching Line Polarity Reversal Detection for Start of Call On/Off

Configuring Maximum Hold Time before Establishing Audio Connection

Switching Busy Tone Detection (Incoming) for End of Call On/Off

Switching Busy Tone Detection (Outgoing) for End of Call On/Off

Switching Continuous Tone Detection at End of Call On/Off

Switching Loop Current Detection at End of Call On/Off

Switching DTMF Code Detection at End of Call On/Off

Switching Line Polarity Reversal Detection for End of Call On/Off

Configuring the Type of CLIP Information

Configuring the CLIP Sub-version

Configuring CLIP Amplification

Configuring Control Commands

Configuring Tones

Configuring the Ringer Frequency

ISDN Connection

Configuring the Connection Type for the ISDN Connection

Switching S0 Bus Monitoring On/Off

Entering the Name for the ISDN Connection

Entering Telephone Numbers for the ISDN Point-to-Multipoint Connection

Entering Telephone Numbers for the ISDN Point-to-Point Connection

Overview of External Telephone Numbers

VoIP

Configuring VoIP Channel Use

Sequence of an External Call via VoIP

Configuring External Internet Telephony

Configuring Internal IP Telephony

Configuring Remote Extensions

Configuring the STUN Server for Operation as a Remote Extension

Internal VoIP Subscriber Status Overview

Switching DiffServ On/Off

VoIP Provider

Restoring Default Providers

Importing VoIP Providers

Creating a VoIP provider

Switching Sub-system Operation On/Off

Configuring a Domain

Configuring the Registrar

Configuring Registration Time

Configuring NAT Traversal and the STUN Server

Configuring the Outbound Proxy

Configuring the Interval for NAT Keep Alive

Configuring the SIP Transport Protocol

Configuring the SIP Port

Configuring the SIP Session Timer

Switching En-bloc Dialling On/Off

Configuring the Jitter Buffer Value

Switching Echo Cancellation On/Off

Switching T.38 for Fax over IP On/Off

Configuring Codecs

Configuring the Number Presentation (Outgoing)

Configuring the Conversion of Incoming VoIP Telephone Numbers

Exporting VoIP Providers

Deleting VoIP Providers

VoIP Account

Creating a VoIP Account

Switching VoIP Account Usage On/Off

Configuring the Exchange Line Access Number (Account Number)

Configuring a User Name and Password

Configuring the Authorization ID

Configuring the Connection Type for the VoIP Account

Entering Telephone Numbers for the VoIP Point-to-Multipoint Connection

Entering Telephone Numbers for the VoIP Point-to-Point Connection

External Telephone Number Overview

Deleting a VoIP Account

VoIP Account Status Overview

DECT System Telephones

Switching the Log-in Mode over the Base Station On via the Configuration Manager

Assigning Internal Telephone Numbers to Mobile Handsets

Logging Mobile Handsets Off via the Configuration Manager

Configuring the Function Key for PBX Functions via the Configuration Manager

Copying a Function Key Assignment into Other Mobile Handsets

Transferring Telephone Numbers from the PBX Telephone Book into the Telephone Book on a DECT System Telephone

Copying a Telephone Book Selection into Other Mobile Handsets

GSM Gateway

Configuring a Connection for Using a GSM Gateway

Call Distribution

Call Distribution Groups

Creating Call Distribution

Configuring the Fax Switch

Overview of the Call Distribution

Emergency Call

Switching the Emergency Call Priority Switch On/Off

Creating Emergency Numbers

PBX Time

Configuring PBX Time (Time and Date) Manually

Switching the Automatic Updating of the PBX Time On/Off via the Network

Switching Automatic Updating of the PBX Time after Each ISDN Call On/Off

Switching Automatic PBX Time Updates via ISDN for Missing Time On/Off

Calendar

Adding Holidays from Holiday Lists

Creating and Editing Holidays

Configuring the Internal Dial Tone

Switching the Busy Tone for the End of Call On/Off

Ringer Rhythms

Ringer Rhythm Display

Call Differentiation via Ringer Rhythms

Configuring a Ringer Rhythm for Internal Calls

Configuring a Ringer Rhythm for External Calls via the Analogue Connection

Configuring a Ringer Rhythm for External Calls via the Point-to-Multipoint Connection

Configuring a Ringer Rhythm for External Calls via the Point-to-Point Connection

Configuring the Ringer Frequency

Protection from Unauthorised Access

Access Authorization

Configuring Administrator Access

Configuring User PINs and Passwords

Configuring Sub-Administrator Access

Changing the PIN

Switching Authorization for Controlling the PBX On/Off

Exchange Line Access

Switching Direct Exchange Line Access On/Off

Configuring the Exchange Line Access Number

Transfer and Callback

Configuring Hook Flash Timing

Switching the Authorization for External Call Transfer Externally On/Off

Configuring the Maximum Duration of Transferred Calls (External to External)

Switching the CCBS Option for External Callers On/Off

Switching the CCNR Option for External Callers On/Off

PBX Data

Configuring the Country

Entering PBX Name and Description

Service and Maintenance

Status Displays

Status Displays on the LEDs

Status Displays via the Configuration Manager

Restart

Variants of Restart

Causes of an Automatic Restart

Performing a Restart

Performing a Restart Due to Errors via the SD Card

Firmware Update

Firmware Update Variants

Initiating a Manual Firmware Update

Initiating an Instant Firmware Update via the Update Server

Configuring the Update Server Address

Replacing Defective Firmware

Starting the PBX with Alternate Firmware

Backing Up and Recovering Configuration Data

Variants for Backing Up and Recovering Configuration Data

Saving Configuration Data from the PC/Data Storage Medium in the PBX

Saving Configuration Data for Automatically Loading onto a Data Storage Medium

Saving Configuration Data for Automatically Loading from the Data Storage Medium in the PBX

Saving Configuration Data on the PC

Inserting a Restoration Point for Configuration Data

Restoring Configuration Data from a Restoration Point

Resetting the Configuration

Remote Configuration and Alternative Connection Options

Possible Connection Options for Configuring the PBX and the Connected ISDN System Telephones

Enabling Auerswald Remote Access (ARA) for the PBX

Configuring the PBX Remotely via the Internet (without ARA server)

Configuring the PBX via an Internal S0 Port (PPP Internal)

Configuring the PBX Remotely via an External S0 Port (PPP External)

Configuring ISDN System Telephones via the PBX (Internal)

Configuring ISDN System Telephones Remotely via the External S0 Port on the PBX (Externally)

Configuring Local and Remote IP Addresses

Configuring the External PIN

Configuring the Remote Switching Number

Configuring the Remote Switching Number for System Telephones

Configuring the Configuration Port for System Telephones

Configuring Internal CAPI Dial-in Numbers

Configuring Dealer Access Numbers

Switching Dealer Access over the Internet On/Off

Configuring a Dial-up Connection on the PC

Release the PBX for Remote Configuration

Factory Settings

Restore Factory Settings

Powering Down

Powering the PBX Down

Ejecting a Storage Medium

Expanding the PBX

Purchasing and Activating Additional Software Expansions

Purchasing and Releasing Software Expansions in the Upgrade Center

Service Data

Switching Output of the D-Channel Protocol over IP On/Off

Recording the D-Channel Log

Log-in Tracking

Logging Registered Users Out

Creating a PBX Image

Logging the Network Data Stream

Glossary

Terminology and Functions

Abbreviations