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About this Manual

Basic Knowledge

Device Overview

Functions of Keys and LEDs

Display

Symbols

Introduction to the Operation

In the Idle State

Main Menu

Function Keys

Menu Options in Telephone Number and Text Entry Menus

Menu Options During Incoming Calls

Menu Options during Outgoing Calls

Menu Options during Calls

Menu Options during Query Calls

Configuration Software COMfortel Set

Installing COMfortel Set

Starting COMfortel Set

Exiting COMfortel Set

Configuring the Language of the Configuration Software

Configuring Interface Used

Opening Configuration

Creating a New Configuration

Saving Configuration

Close the Configuration

Using Print Functions

Operating Instructions for COMfortel Set

Help

Telephoning

Incoming Calls

Options During an Incoming Call

Accepting Incoming Calls

Rejecting Incoming Calls

Hold incoming calls

Forwarding Incoming Calls

Call Waiting Calls

Options During a Call Waiting Call

Rejecting Call Waiting Calls

Accepting Call Waiting

Forwarding Call Waiting

Switching off Call Waiting Tone

Outgoing Calls

Options for Outgoing Calls

Picking up Receiver and Dialling Telephone Number

Dialling Telephone Number with Dial Preparation

Initiating External Calls with Calling Line Identity Restriction

Dialling Telephone Number on Direct Exchange Line Access

Options for Unsuccessful Calls

Initiating Callback on Busy

Initiating Callback on No Response

Initiating Priority Call for Do-not-disturb

Calls

Options during a Call

Retrieving Information about a Call

Initiating a Query Call

Ending a Query Call

Options during a Query Call

Splitting

Ending One of the Two Calls

Connecting Both Communication Partners

Transferring

Options for Transferring a Call

Transfer with Announcement

Transfer without Announcement

Placing Communication Partner in Waiting Loop

Calling a Third Subscriber and Transferring to an Active Communication Partner

Conference Calls

Initiating Conference Calls

Options during a Conference Call

Initiating Toggling Between Conversations during a Conference Call

Ending a Call with a Conference Call Partner

Connecting both Conference Call Partners

Ending Conference Call Completely

Hands-free Calling

Initiating Call in Hands-free Calling Mode

Ending up Call in Hands-free Calling Mode

Switching on Hands-free Calling During a Call

Switching off Hands-free Calling and Returning to Normal Calling

Loudspeaker Listening

Switching on Loudspeaker Listening during a Call

Switching off Loudspeaker Listening and Returning to Normal Calling

Ending a Call in Loudspeaker Listening Mode

Headset Calls

Initiating Headset Calls

Ending a Call in Headset Operation

Initiating Listen in Function on Receiver

Ending Listen in Function on Receiver

Telephone Book and Lists

Telephone Book

Opening the Telephone Book

Dialling from Telephone Book

Configuring a Contact

Editing a Contact

Deleting a Contact

Entering Comments for a Contact

Configuring a Call Macro

Accepting Telephone Numbers from Dial Preparation

Accepting Telephone Numbers into Other Menus

Displayed Telephone Number Range for Telephone Book

Importing the Telephone Book

Importing Outlook Contacts

Exporting the Telephone Book

Redial List

Opening the Redial List

Dialling from Redial List

Deleting Entries in Redial List

Calls to be Recorded for Redial List

Call List

Opening the Call List

Dialling from Call List

Deleting Entries in Call List

Function Key for Call List

Calls to be Recorded for Call List

Caller List

Opening the Caller List

Dialling from Caller List

Deleting Entries in Caller List

Function Key for Caller Lists

Calls to be Recorded for Caller List

LED of the Message Key

Functions

Exchange Line Transfer

Exchange Line Transfer Sequence

Function Key for Exchange Line Transfer

Call Waiting

Call Waiting On/Off

Function Key for Call Waiting

Call Waiting Signalling via Tone

Do-not-disturb

Do-not-disturb Function On/Off

Function Key for Do-not-disturb

Type of Do-not-disturb

Automatic Call Acceptance

Automatic Call Acceptance On/Off

Function Key for Automatic Call Acceptance

Attention Tone for Automatic Call Acceptance

Call Acceptance Time for Automatic Call Acceptance

Boss/Secretary Function

Procedure when Calling the Boss Telephone

Switching Boss/Secretary Function on Boss Telephone On/Off

Secretary Key on Boss Telephone

Boss Key on Secretary Telephone

Switching Boss/Secretary Function for All Secretary Keys Off

Function Key for Switching Boss/Secretary Function Off

Follow-me

Switching Follow-me On/Off

Function Key for Follow-me

Call Deblocker (Incoming) – VIP Numbers

Call Deblocker (Incoming) On/Off

Function Key for Call Deblocker (Incoming)

Targeted Exchange Line Access

Targeted Exchange Line Access Variants

Initiating Targeted Exchange Line Access (A – Function Key Exchange Line)

Initiating Targeted Exchange Line Access (B – Function Key Exchange Line)

Initiating Targeted Exchange Line Access (C – Function Key Exchange Line MSN)

Function Key for Targeted Exchange Line Access (A – Function Key Exchange Line)

Function Key for Targeted Exchange Line Access (B – Function Key Exchange Line)

Function Key for Targeted Exchange Line Access (C – Function Key Exchange Line MSN)

Targeted VoIP Access Point

Initiating a Targeted VoIP Access Point

Function Key for Targeted VoIP Access Point

Group Functions

Detailed Information about Group Functions

Logging the Telephone In/Out

Logging Telephone Out of All Groups

Function Key for Group Function

Function Key for Logging Out of All Groups

Display of the Group Status

Hotel Function

Function Areas of the Hotel Function

Configuring the Hotel Function

Check/Change Room Status on Hotel Reception Telephone

Performing Check-in on Hotel Reception Telephone

Configuring Wake-up Time for Room on Hotel Reception Telephone

Querying Call Charges for Room on Hotel Reception Telephone

Printing Interim Invoice for Room from Hotel Reception Telephone

Blocking External Telephoning for Room on Hotel Reception Telephone

Performing Check-out on Hotel Reception Telephone

Configuring Wake-up Time on Hotel Room Telephone

Querying Call Charges on Hotel Room Telephone

Function Key for Hotel Room on Hotel Reception Telephone

Function Key for Hotel Room on Hotel Room Telephone

InterCom Announcement/Hands-free

InterCom Announcement Procedure

Performing InterCom Announcement

Function Key for InterCom Announce-ment

InterCom Hands-free Procedure

Performing InterCom Hands-free

Function Key for InterCom Hands-free

InterCom Permission On/Off

Function Key for InterCom Permission

Configuration Switchover

Configuration Switchover Manually

Function Key for Configuration Switchover

Loudspeaker Announcement

Performing Loudspeaker Announcement

Function Key for Loudspeaker Announcement

Macro

Macro Execution Procedure

Function Key for Macro

Display Presentation during Macro Execution

Memo

Creating a Memo

Retrieving a Memo

Function Key for Retrieving a Memo

Pickup

Perfoming Pickup

Performing Pickup during Call

Function Key for Pickup

Power Dialling

Power Dialling Procedure

Performing Power Dialling

Cancelling Power Dialling

Attention Tone for Power Dialling

Function Key to Initiate/Cancel Power Dialling

Project Assignment

Detailed Information about Project Assignment

Initiating a Project Assignment

Performing Project Assignment during a Call

Function Key for Project Assignment

Configuring a List for Project Assignment

Exporting a Project List

Importing a Project List

Room Monitoring

Initiating Room Monitoring

Ending Room Monitoring

Function Key for Room Monitoring

Relays

Relays On/Off

Function Key for Switching Relays On/Off

Calling Line Identity Restriction (CLIR)

Function Key for Calling Line Identity Restriction (CLIR)

Call Forwarding

Call Forwarding Variations

Kinds of Call Forwarding

Switching Call Forwarding for Subscribers On/Off

Function Key for Call Forwarding for Subscribers

Switching Call Forwarding for External Numbers On/Off

Function Key for Call Forwarding for External Numbers

Call Restrictor (Incoming) – Robinson Numbers

Call Restrictor (Incoming) On/Off

Function Key for Call Restrictor (Incoming)

Power Save Mode

Automatic Activation of Power Save Mode

Power Save Mode Activation Depending on Configuration

Function Key for Manually Activating Power Save Mode

Power Save Mode Link to Phone Lock

Phone Lock

Phone Lock On

Phone Lock Off

Function Key for Phone Lock

Scheduled Call

Opening Scheduled Call List

Configuring Scheduled Call as Schedule Reminder

Configuring Scheduled Call as Call Reminder

Accepting Scheduled Call as Schedule Reminder

Accepting Scheduled Call as Call Reminder

Editing Existing Scheduled Calls in Scheduled Call List

Deleting Existing Scheduled Calls from Scheduled Call List

Function Key for Scheduled Calls

Text before Answering

Variants for Text before Answering

Text before Answering for Group On/Off

Function Key for Text before Answering for Group

Text before Answering for external number On/Off

Function Key for Text before Answering for external number

Door Functions

Performing Door Functions

Function Key for Door Functions

Waiting Field Function

Configuring a Waiting Field

Sequence for Call Acceptance in Waiting Field

Waiting Field Reception On/Off

Function Key and External Waiting Field

Function Key for Internal Waiting Field

Function Key for Switching Waiting Field Reception On/Off

Attention Tone for Waiting Field

Speed Dialling

Application Options for Speed Dialling Keys

Function Key for Speed Dialling

Automatic Speed Dialling Pick-up

Display of the Registration Status

Voice Mail and Fax Boxes of the PBX

Voice Mail and Fax Boxes

Opening the Message List of a Voice Mail/Fax Box

Listening to Recordings

Sending a Telefax as E-mail

Dialling from the Message List of the Voice Mailbox

Deleting Messages

Function Key to Open a Voice Mail/Fax Box

Attention Tone for Voice Mailbox

Readiness of Voice Mail/Fax Boxes

Readiness of Voice Mail/Fax Boxes On/Off

Function Key for Readiness

Configuration-Dependent Control

Configuration-Dependent Control On/Off

Function Key for Configuration-Dependent Control

Voice Memos in Voice Mailboxes

Function Key for Recording Voice Memos in Voice Mailboxes

Distribution of Messages

Function Key for Distributing Messages

Announcements for Voice Mailboxes

Create a New Announcement for a Voice Mailbox

Edit an Existing Announcement for a Voice Mailbox

Delete an Existing Announcement for a Voice Mailbox

Call Information for New Voicemail Messages

Separator Tone for New Voicemail Messages

Remote Access to a Voice Mailbox

Executing Remote Access to a Voice Mailbox

Remote Access to a Voice Mailbox On/Off

Function Key for Remote Access to a Voice Mailbox

Message Forwarding from a Voice Mailbox

Message Forwarding from a Voice Mailbox On/Off

Function Key for Message Forwarding from a Voice Mailbox

Substitute Function for Voice Mailboxes

Substitute Function for Voice Mailboxes On/Off

Function Key for the Substitute Function for Voice Mailboxes

Archives for Voice Mail and Fax Boxes

Moving a Message into the Archive of a Voice Mail/Fax Box

Opening the Archive of a Voice Mail/Fax Box

Deleting Messages from the Archive of a Voice Mail/Fax Box

Settings

Identification

MSN

Protection from Unauthorised Access

Configuring User PIN

Configuring a Function Lock

Configuring Settings Lock

Display and Backlight

Language of the Telephone

Display Backlight

Brightness

Adjusting Contrast

Switching the Inverse Display View On/Off

Showing of Names Only

Calibrating the Display

Date and Time

Time Format

Date Format

Adjustment from winter and summer time

Call Signalling

Ring Signal

Function Key for Ring Signal

Flashing Display Backlight for Call Signalling

Function Key for Call Signalling by Flashing Display Backlight

Ringtones

Determining Different Types of Calls

Configuring Ringtones

Ringer Volume Automatically

Headset Operation On/Off

Function Key for Headset Operation

Headset Ringing

Headset Volume

Menu and Function Keys

Restricted Menu Selection

Accessibility of Second Key Level

Function Key for Shift

Exchanging or Moving Function Keys

Service and Maintenance

Firmware Update

Firmware Update Options

Initiating Manual Firmware Update

Initiating Instant Firmware Update via Update Server

Distributing Firmware

Saving Firmware as File on PC

Selecting a PBX

Initiating PBX Synchronisation

Deleting Data

Restoring Factory Setting

Deleting Charges

Deleting Personal Data

Diagnostic Functions

Performing Line Check (BERT)

Determining the services on the PBX